Subway — Restaurant in Ponce

The worst experience ever. I love Subway and their fresh products we visit this location due that our father it's in the hospital location it's convenient. One of the staff member (Naomi) was taking care of our order one set of thongs felt on the floor and she just picks them up and uses to get our bread out of the oven that it's disgusting I stop her and told her to go ahead and do another one because she drops them on the floor and her answer was I only touch the paper I told her I don't care you need to redo my sandwich. She did it but was so mad 😡. With all this Covid 19 it's even worse to see how certain employees don't care. Please retrain staff on...

The worst service/ordering experience, and end products you could ever imagine. First, I have to say I wish that I had taken pictures before we ate because the portions for the foot-long sandwich were unbelievable. Originally, I ordered a simple meatball sandwich, with extra provolone cheese, they had neither the meatballs, nor provolone cheese. I then ordered a foot-long ham and cheese and they gave me four triangles of cheese and four folded single layers of ham…yes, a single layer and onto a dry piece of bread, and I’ll say it again, a footlong sandwich…About 4 slivers (pieces of a ring) of thinly sliced red onion and 3 thinly sliced and about 2” in diameter of tomatoes. And then a quick squirt of red vinegar and one squirt-line of mayonnaise across the top and that was my sandwich. Make sure you eat prior to going to this location…because if their “false advertising” reels you in, you will surely leave as hungry as you arrived.

In Spanish:

La peor experiencia de servicio/pedido, y productos finales que usted podría imaginar. Primero, debo decir que desearía haber tomado fotos antes de comer porque las porciones para el sándwich de pie eran increíbles. Originalmente, ordené un simple sándwich de albóndigas, con queso extra provolone, no tenían ni las albóndigas, ni el queso provolone. Luego ordené un jamón y queso de pie y me dieron cuatro triángulos de queso y cuatro capas individuales plegadas de jamón…sí, una sola capa y sobre un trozo seco de pan, y lo diré de nuevo, un sándwich de pies de largo…Cebollas 4 piezas de un anillo de cebolla roja delgada y 3 cortadas delgadamente y unos 2” de diámetro de tomates. Y luego un rapido de vinagre rojo y una línea de mayonesa en la parte superior y ese era mi sándwich. Asegúrese de comer antes de ir a este lugar…porque si su “publicidad falsa” le atrapa, seguramente se irá tan hambriento como...

It’s a good place but very disorganized. Due to Covid, they have a new schedule which says they’re open at 8:00 AM, but they opened the doors at 8:30 AM, they don’t have a lot of products. They only had white bread and they lacked a few ingredients. It was okay but it was...