Guido's Premium Pizza Pontiac — Restaurant in Pontiac

I have been shopping here for about ten years now. In that time, I've never received an incorrect order, I've never been charged for things I didn't buy, and I've never gotten subpar food. The customer service is the best out of any pizza chain I've been to in southeast Michigan, and I've been to a lot of them!

The restaurant is always clean, and the drink coolers are usually well-stocked. There are two tables in the front of the store to eat there if one wishes. The menu is pretty standard for a to-go pizza joint: pizzas, subs, pastas, salads, and appetizers like wings and cheese bread. The difference at Guido's, though, is the quality of food. The crusts of the pizzas are light, crispy, and chewy, and the quality control here is top notch. Every pizza I've ever bought from this location over ten years has the same crispy, chewy, legendary texture. The toppings are pretty standard, too, with your bell peppers, jalapenos, banana peppers, other vegetables, and meats like bacon, sausage, chicken, and pepperoni, among several other toppings. The mushrooms are fresh mushrooms, and the taste comes through if you order them. No canned goods here! Guido's advertises themselves as "the savory sauce boss", and this is no lie. While I haven't had their spicy sauce, I had the chunky sauce when that was a menu item and their original sauce, and both were fantastic. It's flavorful enough that they use this same sauce on their pastas, and it stands on its own there.

I have not tried the salads, so I would rather not comment on them.

All three bread options are fantastic and don't need dips to be tasty. The wings are baked, as is standard for many pizza joints. There are only two sauce options, though, which I'm not a fan of (barbeque and hot, no garlic parm or other classics). The wings aren't huge, but they aren't tiny, either. I've never had an undercooked wing here, and there is communication about which sauces are available so there are no surprises at checkout.

I have tried the mostaccioli and the triple-layer lasagna. I can say both are satisfying for the price. While I wouldn't rave about either, it's tasty pasta that I didn't have to cook and served at a fair price. The lasagna also allows you to choose one of the pizza toppings to go with it.

Customer service, as I stated in my introduction, has always been top notch. The crew here can be described as professional, consistent, and courteous.

All in all, I've been a loyal customer for a decade, and I plan on remaining one for another decade. I can't say nearly enough good things about this location, its food, or its employees. It's always a pleasure...

5-Star Review: A Slice of Heaven at Guido's Premium Pizza!

I'm thrilled to share my exceptional experience at Guido's Premium Pizza in Pontiac, Michigan!

Standout Features:

Excellent Service: The staff were friendly, attentive, and made sure we had everything we needed throughout our visit.

Delicious Food: The pizza was cooked to perfection, and the flavors were on point. I also had a sub, which was equally delicious! The quality of the food was impressive.

Personal Experience:

We stopped by Guido's Premium Pizza looking for a great meal, and boy, did we find it! The service was top-notch, and the food was beyond delicious. It's clear that Guido's takes pride in what they do, and it shows in every aspect of the experience.

Rating_: 5/5 stars

Will we return? Absolutely, and we can't wait to come back!

Recommended for:

Pizza enthusiasts seeking high-quality, delicious slices Fans of subs and Italian cuisine Families and groups looking for a great dining experience Anyone seeking friendly, attentive service Locals and visitors alike looking for a spot that truly gets it right!

Guido's Premium Pizza is a must-visit destination in Pontiac, Michigan....

Absolutely disgraceful customer service. I had delivery a while ago (two days past from writing this review) and I tried to order pizza from the same place again and I'm told I am too far away .......

I live 3.8 miles away within the SAME CITY.

So I attempted to talk to the manager to ask why they suddenly are unable to deliver to my house when they could just two days past ...

The woman speaks to me for eight seconds she responds to questions normaly, but once I tell her how close I am, she pretends that she cannot hear me, and hangs up. Funny, because the driver that was standing around her at the time was still responding to my queries and made every indication that he, and she could still hear me.

If you are the stores owner, you need to have a serious chat with whoever was in charge at around 9pm saturday,...