This was my first time coming to this restaurant I called in my order at 7 o'clock spoke with Shane drove an hour and a half from Melbourne only to get here and they have closed. They did not have my order he never called it in, I wasted time, money and gas to come here the young lady was kind enough to say she would give me the plate the next time I come, but who would want to drive another hour and a half for $20 it takes more than that in time, money and gas. She did call the person and basically he was like she's Outta luck bottom line there is nothing he could do. But if I call you and tell you I'm coming courtesy says call back and make sure that I am still coming instead of just not taking the order he said they didn't close until 9 o'clock I explained that the menu said they close at 10 I get here and they actually closed on Mondays at 8:30 so it looks like not even the owner or employees know what time they actually close. if I had ordered the food and turned and never came and picked it up they will be stuck with food how would they feel so in this case they're not stuck with food, I'm just SOL because I wasted my time, money and gas to come all the way down here for nothing. There is no indication where the restaurant is located, no signs out front with the restaurant information. I drove down here because I heard the food was amazing, but at this point if they are the owners Shane the customer service sucks and it's horrible to say but that's why it's hard to get the support. Mind you I know my one review won't make or break you, but enough of the One reviews that are negative in four to five years maybe even a year you don't even exist if you keep doing people the Way You Are. When you know better you do better not sure if you understand the true principals of business and if you do ethics is area this company...
Read moreI have bought food at this establishment twice and the only reason I am giving it two stars is because the first time we purchased food was ok. The food here is not fantastic only ok. It was recommended by an associate who raved about the food here. I do not share her enthusiasm or love of this food. We live across the street from this restaurant so it was very convenient. I bought a large oxtail, a medium curried goat and a beef patty all totalling over $28. We were going to a wedding so we bought the above mentioned meals so when we got back home that evening we could have dinner. The curried goat was fine when heated but when we heated the oxtail plate in the microwave there was a noxious odor coming the food the filled the kitchen. My husband tasted a small portion and said the food was old and spoiled. I have eaten in many Jamaican restaurants but this is the first time I have bought spoiled food. I will say this, the young man that helped me was friendly and polite. Service here is not very fast and both times I have been there it is extremely hot inside, as though there was no working air conditioning. I won't be going back...I can't trust that the food is...
Read moreSo I decided to try this place because it was the only place open on a Sunday and I was familiar with the area when I got there nobody was inside and there was a girl sitting at the cash register, she was on the phone with a customer and then they allows me until after she got off the phone another employee came from the back and began to take my order. I ordered one large oxtail with rice and peas and plantain one medium oxtail a cup of soup and my total was $57. The food didn't taste bad but the macaroni was dry and I could have made it at home, the suit was also mostly dumplings and it was supposed to be chicken soup but I didn't see much chicken. I asked if they have plantains and to just put it in my plate, but instead they gave me an entire side of fried plantains for $10 extra. I gave it to Stars because like I said the food didn't taste bad but the presentation could have been better and it was a lot of rice. I probably would only come back here again as a last resort and if I really didn't feel like cooking that same thing at home, nothing...
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