Subway — Restaurant in Port Saint Lucie

I was craving Subway, and had a toddler in the car, so I went out of my way to go to this location for the drive-thru perk. We have gone here before and had issues, but this was terrible. The drive-thru is so easy with a touchscreen! It should be effortless for the workers. They asked me questions about what I wanted after it was clearly selected. They said they didn't have things that were shown as available on the screen (in this case, a pretzel) -- then said they wouldn't charge me for it since they didn't have it. But, they most certainly did! They made my sandwich wrong, including TOASTING what should have been a cold sub. I took one bite and it was disgusting. I threw the entire thing away. I also got a cookie, and it was raw dough and also inedible. The drive-thru is great, but unfortunately, the workers still need to be able to follow simple instructions and handle a cash register, which they were not able to do in my case. Makes me want to never go to any Subway ever, it was such an...

This place has been awesome UNTIL TODAY!!! Talking about running away customers. Tonight I felt very uncomfortable, unappreciated, and dissatisfied with the young lady she was short with blonde puffy hair highlights. Her service and attitude was unpleasant. She got upset because I asked her to clean the knife. Then I asked for 🍅 tomatoes That was another problem because they had to cut. I asked her to cut up my vegetables another ⚠️ problem. I asked for more lettuce which was another problem. On top of her going back and forth to complain or gossip about me with her co-worker. She needs to be retrained in de-escalation not once did she apologize after she saw I was upset and uncomfortable. She never tried to re assure me or fix the situation she made it worse whix the exact opposite of customer serice. Watching the lunch group and how they treat customers could be beneficial. I would also like a genuine apology or I will not...

I’ve met the manager once and she seemed nice, but I’m not sure if she’s aware that while she’s not there.. all the teens who also work there are running off the paying customers with their nasty arrogant attitudes. I use to come in often because my kids love Subway, but I’m done giving my business here. Kristin who always seems to be working is the absolute worst when it comes to customer service. Every time I’ve gone in I’ve tried to make her smile, but I’d be more successful with a blob fish. I’ve even tipped her thinking maybe that would make her nicer. She sure is sweet to her friends that come in though… I’ve witnessed that too. Unfortunately, she is who she is… just miserable to be working and the other employees aren’t much better. Great location otherwise, though. But I’ll come back when they have nicer people making my and my...