Starbucks — Restaurant in Porterville

THE WORST CUSTOMER SERVICE! RUDE EMPLOYEES. Just waited forever in drive through and drove through. We thought there was an issue with the app/phone reader so I rolled down my window and let her know we didn’t place an order. She then aggressively with an attitude says “oh so you just decided you were going to drive through!” Yes because come on no one wants to wait 40 minutes if there was some issue. So I replied is everything resolved now? Again the girl working the window came back yelling with an attitude, sarcastic condescending tone and aggressive body language “ yes I was helping her with an issue” Her behavior was absolutely uncalled for and I can’t believe we were treated like this. I called the store and asked to speak to a manager but no luck. Obviously we will not be returning to this location which was once my favorite. We were told The manager was on vacation and the shift lead was completely uninterested in listening to the way we were treated. Such a disappointment. We love starbucks and used to love this location and wanted our yummy usuals, but instead received nothing but attitude and sarcasm. Absolutely...

It is my first impressions that always count. I really like this location more than others. It doesn't cost anything be nice to people and that was how it started when I walked in and it continued when I walked out the door. To me, that is the deal breaker and is more important than the product. I have been there twice before I made this assessment. The second day was just like the first. The staff there is just fantastic. Compared to other locations, I can clearly notice the difference on how I am treated. Last, the coffer offering is even better then other locations. Most places I have been to offer only pike after a certain time. Coffee always comes from a prebrew airpot and they almost never offer a pour over. This place uses different equipment. They ask you which coffee you wish to have and they brew it fresh. Just fantastic! I did not buy food so there is no rating. I will be leaving this area tomorrow and will definitely order another cup to go. Too bad they are not my local Starbuck. It may be awhile before I am in the area again but when I do,...

My husband and I stopped by this Starbucks location in Portersville today and had a wonderful experience. The staff was extremely friendly and professional - they greeted us with genuine smiles and were happy to help with our orders.

The service was impressively quick, even though they were clearly busy. The entire place was impeccable - clean tables, spotless counters, and well-organized throughout.

My husband decided to customize his frappuccino, and the baristas were more than accommodating with his requests. He absolutely loved how it turned out - you could tell they put care into making it exactly how he wanted. I kept it simple with a tall skinny vanilla latte, which was perfectly prepared with just the right balance of espresso and steamed milk.

This location really stands out for their attention to detail and customer service. We’ll definitely be back when we’re in the area again. Highly...