O CHA THAI KITCHEN PDX — Restaurant in Portland

Worst dinner out I’ve had in a long time. We arrived around 5pm waited to be seated. After being given menus we were abandoned for a very long time. The place only had one other patron finishing his meal so it wasn’t busy at all. The place was cold and with no music or chatter it was completely silent, the ambiance was that of an abandoned building. Another group was seated and we were finally allowed to order. Begin another endless wait.

I didn’t check my watch so I can’t tell you how long the wait was but I can tell you I’ve almost never had to wait as long even at the most busy restaurants. When the server finally made an appearance they served the group that arrived significantly AFTER we did.

When we were finally server to my dismay it was all on disposable service items. Everything was paper or plastic, the cups, bowls, plates, cutlery. This is during covid but also at a point when basically every other restaurant I’d been to from the nicer end down to the cheap eats was not doing this sort of a thing. I can’t tell you how unpleasantly cheap it feels to invite someone to join you for dinner to be served with paper and plastic!

The portions were small. This was my first time eating at this place so I wasn’t sure what to expect. Though the food was good I certainly won’t be going back.

We were served one large paper bowl of soup that we had said we were sharing. The server never returned and rather than wait again I went in search of the server. I stood in the kitchen door until I was noticed and asked for bowls which I was given.

We finished our meal and began another endless wait for service. We waited and waited, with no indication that anyone would ever return. At this point I was frustrated and impatient for the experience to end. I again approached the kitchen door and asked for the check. I tipped poorly which was out of the usual but more generous than was deserved under the circumstances and left a not on the back of the receipt explaining the reason for the poor tip.

Perspective: people with takeout orders filtered in and out of the front of the restaurant continuously while we were abandoned in the dining room. If you only ever order takeout from this place I’m sure your experience will be different. If you are trying to have a nice dinner with a guest you invited -...

I love the food at this place! My recent experience with their customer service left very little to be desired. After a botched order which we've ordered numerous times before and it's been the same every time, I decided to contact the restaraunt mentioning we needed to fix an issue with the order through Grubhub, and we had already had been refunded. However, upon mentioning this the person on the phone stated he was too busy to speak with me, and promptly hung up on me. I called back, stating I was intending on ordering and picking up directly from them, which they could have learned if they hadn't hung up on me rudely like they did. I mentioned I was no longer interested in ordering and hung up in turn. They called back, stating they thought I was a Grubhub Marketer, to which I replied I am a customer who will no longer frequent their restaurant and to not call me again. I gave two stars as their food is really good, but in this case the order was completely wrong (Pad Cashew Nuts, no onions, more veggies, extra cashews, extra chicken, and hot). Instead what we received was a mushroom- and onion-laden dish with no cashews, in which this dish never had...

I have eaten here frequently for years. It is my go too place. The peanut sauce, the fresh salad rolls with shrimp, or chicken, and the wings were my go to meals. Sometimes I try a curry, or a stir fry. It has all been so good . Couple weeks ago I got my usual order and the peanut sauce was watery. The chicken wings didn't taste the same, not bad, but not good either. I thought it was a bad day for them in the kitchen. Today I ordered again, and I got my usual. Well the chicken in the roll was too thick, and flavorless. The peanut sauce, if can call it that, was so thin and watery. I could not taste any peanut, just souper spicy liquid with a hint of peanut butter. The chicken wings were dry and flavorless, except they too were way too spicy, I am talking about heat. I like a little heat to give the food some umph, but that was the only flavor. After all these years of going there for my thai food, I am now going to find a new place. Too bad and I'm sad about it. Maybe they got a new chef? I'll be going elsewhere next time. Bye Mee Dee Thai cusine, you used to be good, I...