Thai Herbs Restaurant — Restaurant in Portland

They don't care about customer service! Mistakes were made with our order tonight. We will not be returning and will never recommend this place to anyone, especially for delivery!!

She said 15 mins for delivery ended up waiting over an hour for her to call me back to tell me the driver couldn't find my place.

Then they tried again, driver called me and I couldn't understand what he was saying on the phone. The driver was not friendly nor said "a word once he finally found us.." Really weird.

We got the 2 hour old food. Spent 50$ on food that was reheated (from what she said, not fresh) and our order of green curry was not made the way we asked.

I always call, I mean I order alllll the time from here... I called to tell them about temperature of food and that the green curry didn't have pineapple or greens beans. She offered me $2 refund for pineapple.. Completely ridiculous! She said she could bring me another green curry but I just had to give back the other one... Ummmm lady I've been waiting 2 hours for food my kids are hungry and they are already eating it.

I'm 9 months pregnant and really wanted to be able to enjoy my green curry with pineapple and green beans not wait another hour for more food to arrive. So a bowl of cereal tonight for me.

They wouldn't even credit a green curry dinner ($10 freaking value) after all the issues.

Think about it, had they made me a happy customer and credited me the green curry meal I asked for they would have made hundreds if not thousands of dollars off me because I would have been a returning customer for years to come.

Ughhhhh this was a waist of...

I really love the food at this place, it’s amazing! however the service and cleanliness of the restaurant is very poor. the hygiene is the most concerning - the tables we sat at were incredibly disgusting.. seems like they hadn’t been cleaned in months honestly so i cleaned the dirt off myself which wasn’t the best experience :( our server was also very rude for no reason.. wasn’t checkin on us, wouldn’t bring out more napkins when asked, took a very long time to get her attention for water etc.. must’ve been busy i’m assuming but her attitude was not fun to deal with. when we left we decide to tip little (due to service and it being so dirty) our waitress confronted us on the tip amount and starting arguing why she didn’t get tipped more which was uncomfortable to deal with for me.. she would not leave the table till we told her why we left that amount of tip and stormed off. i thought this was pretty inappropriate since so it’s unfortunate that the food is decent but the experience was TRASH.. would not advise to dine in...

Jan 13/2020 My husband and kids ordered to go about two weeks ago, And when we got home, the dinner was a small portion And they charged us for the regular size, we also ordered Our dishes a Medium on spices, it was so low on spices the food was very bland! We thought to give them a second chance today, so my daughter and I went to take to go, she ordered a noddle dish and I ordered a chicken stir fry dish, and my daughter had to tell them about the spice level, we asked for medium so she rudely said to us we go by number 1-4 so we said 3 since last time we got 2 and there was no taste the food! So she says ok so you want spicy, I tell her we want spice level 3 not 4 so a high medium, so she tells me ok so spicy! We go home and the food was soooo spicy that we couldn’t eat it, I had to cook more rice to mix it with my dish just so it’s edible, I’m from the Middle East and me and my family are use to spicy foods, but sadly this...