Buckets Pub 2nd Round — Restaurant in Racine

We wanted to try out the fish fry and figured go just before 4pm, we like to sit a the bar but it was packed that soon, on the end by the kitchen theres 3 stools and 2 had a cone saying be right back, they were there for freinds that sat right on the corner, we noticed a stool out of place so moved so now theres 4 stools and sat down, we started off with drinks and ordered after about 10 minutes, there was some confusion on who would take the order when we said were ready, the barkeep asked who served the drinks and said they will get the order, what? Its a bar not a table with a specific waitress. The order was taken and food came out in a reasonable amount of time, we both thought the fish was very good, the coleslaw was not, big shreds and chunky, not much flavor because there wasn't much dressing so it was dry and like eating fresh cut cabbage, the fries were good and tarter sauce is from dill i believe and like mine with sweet relish, to bad someone doesn't ask mark for now closed cliffs boathouse coleslaw and tarter sauce recipe. Served a half a piece of rye bread with butter, over all the very good fish wont be enough to bring me back. Not to say there was anything wrong but slaw and tarter not for me, we spent an hour there with one having a few margaritas and me a few beers, the cones were picked up when the other peoples left and obviously there friends didn't show, which to me they should have opened those seats long before as i saw others come there only to see the cones and walk away. We received the bill and noticed the margaritas had 2 rail charges and a more expensive that said GOAT, no one said nor asked about which they wanted but the person drinking them said they didn't notice any difference between them, so the top shelf tasted like rail it seems or was the all rail, i think a person should be asked rail or premium, i believe most would go premium. I wont order them out because mine at home i use 100% agave tequila, good triple sec or gran marnier, fresh lime juice and a little nectar agave, once that and no bar or restaurant drinks match up. When we first arrived i asked if there was a seafood platter but they do not although the barkeep sait that is a good idea, mix cod, perch and a few shrimp but not. The atmosphere was close to the old buckets almost turn key but a few things are different in the old pool table area, i noticed a host table up front with a hostess standing there but rarely saw anyone coming through the front doors so im not sure how productive it is in that area but thats my opinion only. They do have the banquet room open for overflow so if real busy it looks like you will get a...

We had not been to Buckets since the change in ownership and were excited to finally do so. Were able to get a table right away. It was Sunday night so the place was not busy, maybe 10 tables at the most it appeared there was only one waitress on duty. We were not in any hurry and took that time to study the menu. When she appeared she was friendly and professional. We asked about the rewards program and she explained we would get points and free cheese curds just for signing up. Also, if we did sign up we would have points added for our meal when she checked us out after our meal. We placed our order and proceeded to sign up for the rewards program. I was able to see my points and free cheese curds almost immediately. At one of her visits to our table we asked what website or Url we go to check our points etc. Our waitress did not know and said the program had been only added within the last week or so. She did not offer to find out for us.

We have since found that you can sign in on the Buckets website.

We finished our meal. Received our check and saw that there was a price listed if you wanted to pay by card, $33.29, and an amount. $32.32 if you paid with cash. I checked and I had more than enough cash to pay the bill and save some money. I put $40 cash with the bill. The waitress brought $7.00 exactly as my change and no receipt. Ok so she shortchanged me $0.68. When I asked her about it she said she enters the cash into the machine and it tells her how much change to give the customer.. I asked if I could please have my receipt. When I pointed out the difference, she did not apologize but did leave and came back and not so gently put $0.75 on the table. Still no apology. Very disappointing and if I were another person. I may only have tipped her the $0.75 but I did not. I did not tip her as.much as I had originally planned but it was close to 20% Our receipt is time stamped 7:01 pm. It is now 9:30 pm and my rewards balance has yet to be updated for our meal.Because I paid cash do I not get the points?

All in all, the rudeness of your employee and the lack of clarity about your rewards program made for a very disappointing visit to your establishment.

UPDATE: Points have been updated. Thank you Buckets...

I have not been here since the new owners took over. My dad is sick with cancer and he doesn't have much of an appetite anymore, so when he told me he was craving wings from Buckets, I ordered take out. Back in my softball playing days, we came here at least once a week, and the wings were always our favorite. Back then there weren't many bars serving wings like these, so it was the place to be. Although I loved their wings, I hated ordering them Togo because the steam being trapped in the box always made them so soggy by the time I got home. So when my dad wanted them tonight, I prepared myself for soggy wings. I called and ordered from a very nice young lady. I'm assuming it's the same girl that brought the bag out..she was very nice. I got the food home and was a bit bummed when I opened the box and I saw that it looked like there was hardly any sauce on them ( BBQ and original is what we ordered) well once I ate one, I realized I was wrong, there was no need to over sauce them because they were very good. The best part was, the wings were nice and crispy... the new owners must be geniuses because their boxes now have little vent holes for the steam!! The only sort of downfall was that the blue cheese didn't taste like the same as the original Buckets had, it sort of tasted like mayonnaise... but whatever, the wings were good enough on their own anyways. So thank you Buckets for filling up my dad. It was really nice seeing him eat and actually enjoy...