Subway — Restaurant in Racine

I stopped by this Subway in Racine for the first time and I’m really glad I did! The location at 2221 Lathrop Ave, Racine, WI 53405, shows online that it opens at 7:00 a.m. Monday through Friday, 8:00 a.m. on Saturday, and 9:00 a.m. on Sunday so they’re keeping right on schedule. I arrived just after they opened at 9:00 a.m., and everything about the experience was positive.

Right away I was greeted by Christina, who welcomed me with a warm smile and asked helpful questions about what I wanted. Her upbeat and humorous tone made the visit feel genuine, not just routine. She guided me through each step of my order, checking in to ensure I was happy with my selections.

For my meal, I ordered a foot-long Tuna, a foot-long Italian, and three cookies. I was a little disappointed to learn that the peanut butter cookie has been discontinued years ago seriously not trying to date myself LOL 😆, as it was always my favorite but that didn’t take away from how enjoyable the overall experience was. The bread was fresh, the ingredients looked vibrant, and the sandwiches were made with real care and attention to detail.

I originally visited after reading several negative reviews about this location, but my experience was the complete opposite. Christina’s professionalism, kindness, and cheerful personality made this visit stand out in the best way. I’ll definitely be returning and highly recommend this Subway to anyone looking for a friendly, fresh, and welcoming spot in Racine.

Thank you, Christina, for turning my first visit into such a...

On May 20th my order was a cold cut combo untrusted. When I had my relative pick up my order it was toasted and had a human hair in it. I tried calling three times that day no response. If you've ever been to this store there is noway with the amount of light traffic they get to ever be that busy not to pick up a phone in a two hour span. Today I finally got a hold of someone but they immediately told me they can't make any call or address the issue because there are no managers on site until 6am tomorrow. How do you operate a business without even having a manager for half the working business day? To make sure I brought legitimacy to my issue and not come unannounced tomorrow I asked politely 'Whom am I speaking with ma'am for reference when I talk to the manager?' The worker said 'Um I don't give out my name at all!' Utter disgraceful and all I could say was Wow. And hung up without even saying goodbye eith that attitude. If they talk like this for a screw up, what does that say about their hygiene and what else is put in the food besides a human hair!? Don't shop here,...

7-7-2023 I called at 2258 because our sandwiches weren't even warm and about the poor delivery. She couldn't understand me (the word warm) after I repeated it several times! So she hung up on me! WOW! Maybe she shouldn't work there! 🤬 I called back but no answer and I got disconnected! Sandwiches weren't marked either! Not happy with the driver either, dropped the sandwiches on the front door stoop! Didn't follow Special Instructions! Which said "Please deliver to back door!" A female was listed for delivery but it was a male that was talking loud on his phone and delivered my order! She said that they have no control over that! Too bad that there's charges plus a tip! Won't order from that location again! Will only order from a different location from now on as I had no problem with them, only no receipt! And I can't put the location number online as it won't take it! Very...