McDonald's — Restaurant in Racine

My experience was great until after I paid for my food and went to the next window. Soon as I pulled up they handed me my bag of food. Service was great I thought. Until they said it would be a few seconds for my latte. No biggie right? I sat at the pick up window for 12 minutes! 12 MINUTES! In the fast food service 12 minutes is an exceptionally lengthy time. Now mind you... They did not park me. In which I believe they should have because other customers behind me where becoming upset. The man behind me was cussing with his head stuck out of the window. Other customers further back in the drive through were beeping their horns.

About 5-7 minutes into my wait I did not see one employee near the pick up window to flag and question my order. So, I knocked on the window. The same employee that said it would only be a few seconds for my drink came to the window. I asked about my drink and she said they are making it now. I did not get my drink for another 5 minutes.

Now, when I first arrived I was the only customer in the drive-thru. There were no cars parked in the assigned parking spots for parked cars.

I feel my experience would have been better if they would have just parked me. I understand things come up and I didn't mind the wait. However, there were customers beeping at me and cussing me out and I had my children in the car hearing all...

Within this year alone I've been in the McDonald's on state street about 5 times with my 2 very well-behaved children and wanted to sit down and eat with them inside. Every single time we get our food and we sit at the table getting ready to empty everything we are told that we can't sit inside and that its grab and go only. Today I went in there since its been a while and thought to myself okay well they have a certain part blocked off so let us sit down and enjoy our food and was told by an employee that we were allowed to sit and then once we got our food we we're told by a different employee and the manager we couldn't eat inside. Moral of my point is that they need to have a SIGN that let's paying customers know we can't sit inside and eat our food. And I've heard this complaint from many others as well. It only makes it hard for us with kids. And certain employees that work there, the smart attitudes they have SMH, I get people sometimes don't like there jobs but some of us come in greeting yous with a smile on our faces and you just have a bad attitude for no reason towards us. If your job is that depressing or miserable then quit.... 🤷‍♀️ don't take it out on...

What can I say nice about this place if I have to go to this McDonald's my food is always lukewarm or cold never hot I have been refuse service inside numerous times because my tow truck will not fit through drive-thru and they will not serve me inside I have never got what I ordered the first time every time I go into this place if I order a double cheeseburger I get a McChicken if I order a Big Mac combo with an orange Hi-C I get a Coca-Cola with a Happy Meal and yes both of these are orders I have told them and what they've given me if I go there for breakfast I'll ask for a sausage McMuffin or a sausage bagel without egg yet I get bacon instead of sausage with egg the service is very slow normally you'll see two to three people just standing around talking for at least 5 minutes they have an attitude with you every time I think the only helpful employee that they actually have I believe her name is Tracy anyone else that works there it seems like it's an inconvenience for them that you came in if I can give less than one...