Pinzimini — Restaurant in Rancho Mirage

Hotel guests - Please avoid this place. I would not recommend this restaurant. It was our first night at The Westin Rancho Mirage, and it definitely downgraded our stay. Perhaps we went at a bad time.. The bad service: -We were informed it was a 30-min. wait and they will text us. They did not notify us and we called after waiting to find out there were seats available. -Once there, we asked 3 different times to 3 different staff for utensils. My boyfriend ate with his hands before he was finally served utensils. -The waiter forgot our Arnold Palmer drink and did not refill our waters. Staff was inattentive and forgetful and that left a poor impression on us. We were tempted to give less than 15% tip.

The mediocre food: -Rib-Eye Steak: We ordered MEDIUM RARE but got well-done. And the steak is nowhere near the $40+ range. It was dry, tough, and of poor quality. I can make better steak bought off the shelf from Ralph's. Please do not waste your money. -Calamari: The crust crumbles easily. The calamari is tender, and I liked that they had veggies included but it is an average dish. -Polpette: Sounds fancy but it's basically meatballs in tomato sauce. -Stracciatella Pizza: The best out of the dishes we tried. However, it is an average pizza. We overpaid for the...

I'm really shocked to find a full 4 stars for this place. The hostess was really slow and once she arrived she asked us to continue waiting. Once seated we're handed a menu that is missing most of out favorite Italian dished. I'm not going to mention which ones because they should know better. They are trying to claim it's Italian.

We both order fish. I believe it was cod but we can't tell because the short receipt we got doesn't show what we ate, only numbers like $109.77. It's really interesting that most of the dinner menu we were handed was mostly alcohol beverages and not food. The menus listed on their website are not what we were handed or what we ordered from.

What ever the fish is it was served skin side up which I haven't seen before and I myself cook different types of fish all the time and I NEVER do that but maybe it just us. NOT!

We thought we were getting something like potatoes au gratin but these were kinda weird and had a strange taste.

They do provide a lemon for your fish but it's been cooked and is covered in oil so squeezing over our fish was really messy and went everywhere. You would think a squeezer or a lemon wedge bag would have been offered but no.

We do not recommend this place. They are way over priced and the food really...

The staff was quite friendly, and the outdoor seating is beautiful. The menu is a bit pricey, and the quality of the meal itself was decent once, and just okay another time. My wife enjoyed the egg white omelet for breakfast one morning, which was solid, while I had the eggs Benedict which was exactly as advertised. We went back for lunch the next day (because let’s be honest, the hotel has limited food options) and we were both disappointed in our respective choices of a chicken panini and the lamb burger (I’m a fan of blue cheese, but damn!). The primary reason for my 2-star assessment is that the service was unjustifiably slow for both meals. We sat for breakfast at 10:00 on a Friday and waited 10 minutes for coffee, and an additional 30 for our fairly basic egg dishes. We sat at 11:00 on Saturday when the restaurant was at ~30%, were sat without menus, ordered about 15 minutes later, and didn’t have meals in front of us until 11:40. We later realized that we also never received the Diet Coke my wife ordered. Today, we went to the coffee shop and got bagels for breakfast. I’d rather eat at the airport than try my luck at pinzimini for a third time. The other 6 reviews look good, so maybe they are just having an off weekend, but I won’t be back...