Starbucks — Restaurant in Rancho Santa Margarita

The Baristas are friendly and get your order out quickly. I have 2 issues with this and other Starbucks locations I frequent. First: Sadly most locations are not very clean. The Hospitality area is not well kept. In addition to discarded cups, napkins, sugar wrappers, etc. that often litter the serving cart, it is often stained with coffee and other liquids. Most unappealing. Second: Having the Baristas clean the bathrooms, throw out the trash and mop the floors and then watch them go back behind the counter to serve customers in the same uniform is not sanitary. Starbucks certainly has the financial resources to hire people for the sole purpose of keeping the location clean and nothing else. Finally using trash cans to block the entrance to the bathrooms rather than traffic cones is...

SB in RSM @ Antonio center. Interesting 1/2 circle parking lot. You can park on the outside circle and be pretty close the too. The Mgr from the RSM Lake store moved here. Place has had a remodel facelift too. One of the few "comfy chair" SB locations. There are less comfy chairs @ SB (I go to many stores). Better inside store flow pattern, IMHO after remodel. Staff is quite friendly here and mobile orders come out on time. Nice slightly later hours (RSM is an early town) for a visit with a friend and a cup of tea. Some moderate flow of business people and kids in the AM. After 3pm-ish gets a wee bit busy inside with kids coming to study. Nice outside seating. Two unisex bathrooms are stage far left in the dark corner next to the goodies counter when you...

Avoid this location. I have given them so many chances, so the problem must lie in their management and training. As a absolute last resort I went there this morning take a look at my over cooked egg bites. In edible. Also they consistently put the order label low on the cup so that the only thing showing is your name and not The type of beverage ordered. This results in a person having to touch five other cups in order to find your beverage. A waste of $9.40 this morning, again, at...