I worked here for around 6 months as my first job. To say stay away is an understatement. The staff is all highschoolers who are paid very little, and under the table at that. No tax forms ever done, tips never reported. The owner, Brad is quite easily one of the rudest people ive ever met. He would yell, berate, and belittle each and every one of us on a daily basis. Customers would hear him yell at me and others in the kitchen, and apologize TO ME for his behaviour when i came out to serve them with a smile and tears running down my face. I have since worked other food service jobs, learning his behaviour is not normal. We were never given breaks, even as minors. The regulars made this job tolerable, as most were kind. Front of house workers are completely overworked and understaffed. We were made to wait on tables, bus tables, run register, as well as serving the front of house ice cream, and most of the time helping the short staffed kitchen with dishes and even sometines pizza. Sanitation is not a word i would use to describe Bobs. We had three bottles of unlabled "sanitizer" for the whole store, that was used to clean everything. Hands were quite literally never washed, and gloves did not exist in this facility Drive through workers were known to sell alcohol and tobacco to underage people. I was fired from Bobs when my schoolyear started and I told Brad I could no longer work every day of the weekend, as it left me no time with my family or for church. Our back of house staff were often forced to come in sick. The ice machine consistently has mold in it that we were instructed to remove when we saw the health inspector coming. Distgusting sanitation practices, Rude and downright awful owner, and supbar food. The only thing worth eating here is the loaded fries and the baked potato pizza, but after knowing how clean the hands of the kitchen staff are, its safer for you to eat somewhere else. Coworkers were hired that would smoke dab pens in the front lobby and not punished, tips were frequently missing or stolen. One of the worst places in Randolph. Crushing to find out, as a kid who came here after every school event to celebrate. Highly recommend goingg somewhere else.
To reply to Brads comment under mine, I was a senior in highschool. never started college, just said i couldnt work everyday of the weekend during the school year, and his response was to text me that i "No longer had a place at Bobs" if i couldnt work through the weekends. I say these things because they are true, which is heartbreaking to younger me who ate here all the time. Dont let Brads facade fool you, he acts kind to customers and in reviews but is incredibly rude in person, especially...
Ā Ā Ā Read moreI am unable to fairly give any stars, but based on the usual experience I will give 5. My husband frequents Bob's regularly so my mother and I thought we would have breakfast on Friday, July 28, 2017. The food was good as usual but it took 31 minutes to get our breakfast. We came in at 10:33 and received our food at 11:03. I felt bad for the waitress who was there because most of her wages are paid with tips so I asked her if the restaurant was experiencing some difficulties in the kitchen. She stated that there were two in the kitchen and things were going very slow today. Some of the orders came from the kitchen incomplete (missing bacon, etc) and the waitress kindly handled it (although she is dealing directly with the public and it is she who looks bad to the customer). The waitress was very efficient handling numerous tables, pouring cups of coffee, completing tasks behind the counter and remained very professional and friendly. When it came time to pay our bill, I asked about tipping--are they pooled? She did state that they were and since she was the only waitress there, I asked with whom? She replied with depending on the time of day it is one of two cooks. I have no problem tipping good service and this waitress provided great service, but why should I tip poor kitchen service? I don't agree with pooling tips. Why? If every student in the classroom receives the top grade earned by any one student (usually an over achiever), what is the motivation for improving yourself? None. As a customer, I wanted to tip the waitress personally--not the kitchen's inefficiency. Also, maybe the owner should drop in unannounced and unexpected and see who is actually keeping the restaurant afloat. I wanted to tip my waitress--not the cooks--they didn't deserve a split of my 20% tip. If you don't get my example about the student above, look what is happening in our country--mediocrity is the new norm. Why would the cooks care how well they do their jobs when they are not in the front lines? Yeah, maybe some people may lower the tip amount because of the cooks and they would receive less, but is that fair to the person doing the work? How do you like to work hard for your money and have half of it given to those who don't?
As an aside, my husband went in to Bob's on the following day, Saturday, July 29, 2017 and after my telling him what happened yesterday, he noticed 5 booths of people sitting, waiting for their food--none eating and one table done eating and leaving. When he remembered my telling him the similar scenario from yesterday, he opted out of eating breakfast and ordered a...
Ā Ā Ā Read moreI have been a loyal patron here seance 1985 and not to long ago i had a bad experience so i got mad and made a harsh review here. I'm changing the review on here because of Brad. He took the time out to contact me even after several attempts to reach me and leaving me messages with no success. So after finally reaching me he apologized and offered to replace the meal and make things rite as expected by anyone, Brad cares about his customers and the communities he serves he has always been a stand up guy, helping the schools and charities in the communities. So I want to apologize to you for the harsh review and thank you for taking the time to talk with me and let you know that the family and i still love Bob's pizza. Brad you are a great guy and always strive to do the rite thing and help where you can so I want to say no refund need here and I'll probably see ya tonight for our usual family pizza & chicken special. Thanks again for being cool and sorry for the negative review so I hope...
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