Koyote Koffee — Restaurant in Rapid City

Visited Koyote Coffee on vacation, this was my first visit and I really enjoyed this cup of coffee on a cold, rainy morning. First impressions: they were very friendly, smiled a lot, and were patient as we looked over a new menu. The atmosphere wasn't super cozy, but they had tables, booths, a combination of the two, and a bar looking out the window. If I need to get a little work done, I would feel comfortable here. They also have a drive thru but we opted to go inside. Restroom was very clean and well maintained. I have nothing negative to say, the only hold up to me was the restaurant seating makes it feel more commercial rather than most coffee shops that offer some comfy seating that embraces a more relational atmosphere. Loved my latte and my son loved his smoothie. After trying several different coffee shops around town for the last 10 days, Koyote Koffee was my favorite coffee shop for flavor. Keep up...

The coffee shop is very clean and tidy. It is quiet and a good place to get some work done and be productive. The coffee is pretty good as well as the food, and everything is well-priced compared to other shops in the area. One thing that really needs to be improved upon is the customer service. No polite greeting once you walk in, no polite greeting or helpfulness during ordering. I was sitting and doing some work and the worker came into my space and started sweeping around me, felt like she was telling me to leave with over an hour and a half before close. I smiled at one employee who was wiping some tables off and got nothing but a side eye. The workers just seem like they dont want to be here, and are not very friendly at all. I may come again through the drive-thru but will not be stopping into...

First time coming through for coffee. Figured I’d give somewhere new a try for my morning commute. I was super excited! Took my order asked if I wanted iced or hot. I said iced. I pull up to the window and wait about 2 minutes for it to be opened. I wasn’t told my total, she took my card handed me a HOT beverage. I asked if that was right one as I said iced. Fine no biggie just put some ice in it and I’ll take it. They were very rude and seemed like I inconvenienced them to give me the right coffee I ordered. I also had to ask for my card back as it was just sitting near the computer on the table. Honestly coffee is pretty good but I probably will not be coming back. Terrible customer service. Terrible attitude...