River Rock Grill — Restaurant in Renton

I am not someone to write many reviews but this was such a horrific experience I feel it is necessary to warn you all. It was a very slow Sunday evening and there were less than 10 tables to serve. There were at least 4 waitresses that were working yet it took 30 min before our order was taken. Then it was another 30 min before our food arrived. Not one of the orders was cooked well. It was all so bad if I had given it to someone who was starving they would not have thanked me but threw it in my face because they would think I was trying to make them choke on the overcooked EVERYTHING. The french onion soup was clearly waiting a long time before served to the point where it was basically huge clump of hard cheese and you could not get to the soup. The steak was $36 and was asked to be cooked medium but was so overdone that a lion would have given up on chewing it and left it to decompose in the wild. Then there was the Thai Coconut Chicken (I think that is what it was called) now this was the best thing we got because the vegetables were edible but the chicken was so dry and overdone that it had that dry stringy texture. When we mentioned some of our issues to the waitress and she was extremely rude and back talked when we mentioned the time. We had been there for over an hour when we got our food so we brought it up and she said very rudely "Actually it has only been 30 min, I have it written down right here" now this was the timestamp from when we actually got our order in after over 30 min of being there.

If I could rate RiverRock less I would. Do not go here unless you want unreasonable prices for poorly cooked food with...

We came for Father’s Day. We made a reservation well ahead of time and even confirmed it the day before. When we arrived nothing was ready and they even seemed shocked we showed up. It took 30 minutes to seat us (with a large empty table sitting for at least 20 minutes after they told us it would be ours). Then they sat us but didn’t include enough seats and didn’t help us add more seats and just looked confused; we had to decide how to seat the extra people ourselves.

It took 30 minutes at least to ask our order (we had to ask to get our order taken). At least 3 parties came and left without food because they were tired of waiting.

We placed our food and drink order at the same time realizing it would take a while. The drinks came after the food and we had to remind them. They forgot one dish; when it was finally made and served it was borderline raw.

No one ever asked how our food was and drinks weren’t refreshed (except 3 people had water refreshed about 20 minutes in but just once).

The food that was adequately served did taste good but raw is unacceptable. I had a quinoa salad and there was no lettuce (the menu does say it should have greens) and I asked for medium rare on the steak and came rare (fortunately I’m ok with it but many would have been unhappy).

Overall it was a hilariously...

Made reservations over two weeks ago for my family for Mother’s Day dinner for a large party. I even called the day before to double confirm them. When I called to confirm, the girl in the other line informed me my reservation wasn’t down and that there must have been a mix up. I know I made them because I had gotten a call back after my original reservation confirming the child menu would be available for dinner. But she assured me that she now has us down for the following evening for dinner. I show up at about 5:45 to check in and now they are playing stupid once again and say they don’t have my reservation. And the only solution they have is to seat us for dinner out in their like foyer/waiting area and would give us money off the bill. If their service can’t get a reservation right twice, I couldn’t stick around to figure out what the table service was like either. This was a large party of 17 people, 10 of those being kids. Mother’s Day dinner and everywhere else had a 1.5-2 hr wait. Luckily we find a small diner in Maple Valley to take us. Won’t ever be back here again!! What kind of restaurant can’t get a reservation correct, TWICE. Almost ruined my Mother’s Day....