Drag's Restaurant & Roman Lounge — Restaurant in Rice Lake

It has been 30 years since I last darkened their doors and I'll be over 100 years old before I darken those doors again. When I walked in they had a hand made sign stating that they were short staffed and a bit slow. They did not lie when it came to being slow. I was told I could sit anywhere and the boy at the register pointed out a two person table. I went and sat down and watched their waitresses walk by me 20 times. No one stopped to take my order. Finally a lady at a nearby table asked me if they took my order. I told her no and she jumped up and told them to take my order. They brought me a beer and a menu and said they would be right back. Another 20 minutes went by and the excuse was the girl didn't notice the notice. Finally I was able to order spaghetti and meatballs which comes with soup or salad and garlic bread. As I sat there, the young man at the register asked me if I was waiting for someone. I so wanted to tell him I was waiting for a bus! Again it took 20 minutes to bring the salad. The beer was long gone, the salad was done, and there I sat for another 20 minutes. Finally I was served the entre'e. I looked at it and wondered to myself why they even bothered to say it was a platter of spaghetti. The meatballs tasted OK but the time it took to bring me my meal had my stomach churning. The spaghetti was a handful covered by an inch thick layer of sauce with 3 or 4 bay leafs which I nearly choked on. The "garlic bread" was nothing but white bread sprinkled with garlic dust and butter. And yes, they did not drain the spaghetti very well. I couldn't wait to get my receipt and get out of there. They offered me a complementary sundae and I told the waitress that there wasn't enough time in the day. I left no tip. And I do not recommend this establishment if you are in a hurry or...

IF YOUR NOT A LOCAL, DON'T BOTHER! We stopped in at about 6:45 last night. We walked in and someone said from the back, "just take a table anywhere". We sat down directly next to the kitchen in the first booth. There were two servers working. The one walked past our booth probably 8 times and the other probably 12. She waited on the table directly across from us and the table directly behind us. I assume it was her section. No "hi", no "I'll be right with you", no menus, no drink orders, nothing. In fact she seemed to be looking the other way when she passed our table. And by walking past, she was about 6" from the end of our table. Another set of customers came after about 5 minutes after us. We were at 15 minute waiting with no waitress interaction what-so-ever. Mind you BOTH servers walked past our table at several times at this point. When the 3rd table walked in, the waitress flew over to their table instantly. She gave them menus and took drink orders, before us or the other table that had walked in. We gave it a few more minutes (until the server spilled water on the people in the table behind us, walked past our table 4 more times and didn't say a peep to us. My wife said we'll give it until 7:05. So, finally we left, with no server even speaking to us. It smelled really good (my reason for giving the atmosphere a 3 star rating) By the other reviews, if you're a local you probably have a chance to get waited on. If you're not a local...

This was our first time visiting this restaurant, and unfortunately, our experience was marred by significant service issues. We understand that staffing can be challenging, but the lack of attention we received was disappointing. After being seated, we waited for 30 minutes without anyone acknowledging us. Eventually, my partner had to get up to retrieve menus. It took 40min for our two pizzas to arrive, which was an unexpectedly long wait time. Furthermore, at the end of our meal, we had to go up to the counter to grab boxes ourselves and settle the check. While we acknowledge the difficulties that restaurants may face with staffing, the lack of service and attention to customers impacted our overall dining experience negatively. The food itself was decent, but the poor service...