Went there for the first time yesterday afternoon. Place was not busy at all. Went straight to the bar and sat there at least four minutes before either of the staff paid any attention to me. They were too busy visiting with the usual patrons. Finally the waitress took my drink order. The beer came out warm. I mentioned it to her and she just replied, âyeah I just put them on iceâ. Like that was supposed to make it ok that she served me a warm beer. Ordered a steak dinner. The quality of the meat was great. Large cut of New York strip and very tender. But the cook ruined it by putting so much salt on it that I struggled to eat it. Quit half way thru the meal and decided Iâd had enough. The waitress handed me the check when I noticed that she actually charged me for the warm beer that I only drank half of. But to say something positive about the whole experience, she was wearing tight jeans that had thirty sequins arranged in some inordinate pattern on the back pockets. I know, I counted them every time she walked past me and ignoring me at the same time. My recommendation; eat before you go there and if you want to drink a cold beer while youâre there... better bring it from home. Wonât go back, much better bar just a five minute walk down the road,...
   Read moreHorrible service, great food. Friends of the staff (wearing pajama pants, nice) seated immediately, while we waited an hour. Take a look around, 5 empty seats at the bar, why are we waiting? Always something ruins the experience. Tired of feeling like it's just about getting the customers in and out so they can make more money. Can't get my drink refilled, try to respectfully wave down a server, get an eye roll or worse. Since there is no designated server for your table, getting ignored is typical.
We've tried for 5 years, used to really love this place; food is really good and fairly priced, just can't take this repeatedly horrible service.
Then, there are all the times we arrived to find they are closed for a private event or, taking a week off for vacation but don't bother to post the closing in the restaurant (explanation by manager "people get confused and we don't want to lose business because they think we might be closed)." Money first, customers second.
Used to be much better, but with popularity due to the food, service no longer exists. Want to know what the hours are, want to know if there is a wait for a table, they don't answer the...
   Read moreUnfortunately my husband went in there last night to meet up some of his friends ( we are in from Texas visiting daughter, I grew up in Richfield; he in Brecksville) and had horrible service. We often meet our friends at 3 different establishments in the Bath/ Richfield area, central location, every time we come into town 3-5 times a year (we summer in Ohio for part of the year at our Norton house. He went in, place was full so waited for table. Others served after him and his party. When he went to bar for beers while waiting for an open table, ignored. Finally when one of the two horrible male bartenders finally asked what he wanted my husband replied â three Dos Equisâ rude guy replied â we donât carry themâ and walked away without even asking if he wanted something else. Ok I understand catering to locals but as semi locals who do frequent Teschners since it reopened years ago we will no longer ever step foot into this restaurant. I can say the two friends that met him up will no longer go. They left Teschners went down the road to one of the other two establishments we frequent while in town and had...
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