Richland Railroad Diner — Restaurant in Richland Borough

We decided to come here after reading all the good reviews. We were very disappointed with the service. It’s a very small restaurant with 10 tables and 3 servers. It took forever for us to be seated, (there were 2 tables open), it took a long time to get menus (we had to ask for them), it took a very long time for them to finally take our order, the food was extremely slow coming out, (the table next to us was served their food before us yet were seated 15 mins. after us) then when our food was served, we had to ask for syrup for the pancakes, and our server didn’t bring it for at least 10 mins! She was busy talking to other diners, taking other orders and doing everything else but delivering the syrup. We couldn’t eat our pancakes until we had the syrup! By that time, they were cold. We also had to ask for butter; none was provided and that was another long wait. There were only 3 creamers on the table for 2 people. The server also asked my daughter to move to the other side of the table because she couldn’t fit to get between the tables. The worst was waiting the longest to get take home containers and to get our check. My daughter finally went up to the counter to pay without having a check and ask for the containers, which were way too small to put our leftovers in! The food was good but it was overall a very disappointing experience. My daughter and I have been servers in the past so we often sympathize with servers when they are busy, but this was ridiculous. If our server was apologetic it would have been different, but sadly, it was obvious she...

Food is amazing. Thr only negative is it took over 35 minutes from time we ordered til we got our food. However it def was worth the wait. Bisquits and english muffin were home made which took the meal over the top. Prices are below industry average compared to other diners in the area. My train wreck sandwich not only had the home made english muffin but it also had twice as much meat as egg. Everything is seasoned to perfection. I highly recommend giving them a try just make sure you have plenty of time. Yes the wait is frustrating but i would wait even longer for food of that caliber! The diner is very small and the line was out the door when we left, but again worth the wait. Theur hours are limited so check if they are before you go. Waitresses are not the fastest or overly attentive but i will take less than perfect service and great food over great service and lousy food. I belueve they only hire server within their culturr which hurts then because they do get subpar servers. Hopefully management will figure it out and hire any staff that is qualified and then they truley will...

When we moved to Lebanon County a handful of months ago this was the first restaurant we visited. It's tiny, sometimes packed to the gills with people, and if it's decor you're looking for, it wouldn't be your first choice. But there's nothing second rate about this place. The food is always well-prepared and delicious. We've never had a bad meal there yet. We can't go there often enough. And the servers are as kind and attentive as you imagine you'd find in a small town restaurant. Nothing but smiles and charm. First rate service. And if that wasn't enough to lure you in, they make their own desserts and they are melt in your mouth scrumptious and sweet. I could go on and on, but I'd just keep saying wonderful things about the place...and why trust what I say when you can just get in your car and go find out for yourself. Whatever meal you're looking for...breakfast, lunch, or dinner...they've got something that will appeal to your taste buds and you can be sure you'll be coming back. Because you'll want...