Imperial Bakery - Breads and Donuts — Restaurant in Richland

Imperial Bakery is dangerous. Like, “hide your scale and stretchy pants” dangerous. Their cinnamon rolls? To die for. I mean, if I got taken out mid-bite, I’d be cool with it. Worth it. And then there’s the giant pink-frosted doughnut. Straight out of The Simpsons. I half expected Homer to materialize next to me drooling. It’s so good you’ll think you’re hallucinating. Nope. It’s real. It exists. And you can eat it. I did. Zero regrets. If you want boring bread, shop somewhere else. If you want sugar-powered happiness in the shape of baked art, Imperial is your holy land. Five stars, sticky fingers, and one pink doughnut that ruined all other...

The pastries are in fact amazing. I've really only had good customer service once. 2 out of the 3 times ive been in they've struggled to be open and stocked and ready within their posted business hours. The second time I went in I ordered a 24 oz large coffee. It was a really good coffee, it also took 7 minutes to get with no one ahead of me and was the wrong size. I was really excited about this bakery when it opened, but thus far it's mostly failed to live up to expectations. 20 minutes after open and only 1/3 of the inventory is...

This was the first time my husband and I had visited the shop. We had heard good things about the business and were expecting yummy food. We got 6 donuts which came out to a little over $15. It was not worth $1.95 a piece. The apple fritters were undercooked and tasted like oil. The bird's nest had delicious filling but the edges were hard to eat and tasted bland. We had excellent customer service but it doesn't make up for a...