Burger King — Restaurant in Richmond

2 people in line at lunch time and 1 of them was me.... I ordered a regular ol classic number 1 whopper combo small with no cheese, and Yet it still took 22 min for me to be handed my order, AND It isn't even like the drive threw was full up or anything either, and Some younger black male (that appeared as if he may have been gay)(not any offense towards that at all as I don't care what sexual orientation anyone is, but for the purposes and making sure that they know who I am referring to I figured that needed to be included, His name started with a D but I cannot remember it at all, But anyways however that guy was just sauntering all around the front line area not doing anything at all, and was so side tracked that it took the other man at the counter about 5 mins to get his attention Just so that he could get lettuce on his wopper that they had forgotten and a plastic butter knife and his attention was only gained when another lady stepped up and asked was he waiting on something and he told her yes he had been waiting for about 5 mins trying to get the Guy D attention to get his knife and his lettuce, so I'd Say if there is any possible way that you can avoid this location and try at a different one then I'd strongly recommend that you do that! Oh and BTW just to be fair the Wendy's across the road is every bit as bad too if not worse! Apparently it's best to just avoid that area of Jeff Davis Highway if your wanting a lunch from a fast food joint in any sort of a timely style fashion at all! Horrible Service at this Burger King though for certain! Most definitely will not ever go back by this location at all so long as I shall live! I'm not blessed with that sort of time for lunch and aim certainly not equipped with those sorts of patients...

Manager, loud because I had more than one thing to order caught an attitude gave someone else the microphone and I had to repeat my order all over again because she didn't tell them what I already ordered.., impatient I ask for more ketchup Becca she only gave me 5packets mind u I had 3 orders of fries and 3 sandwiches caught and attitude and ask how many did I need I replied 10 and proceeds to give me a huge hand full and slam the window shut (drive thru) like im bothering her ...I thought this was ur job.. but anyway i get my chicken sandwich out of the bag the bread hard and stale Sandwich old and dry the whopper was so sloppy the lettuce and condiments was coming out of the wrapper and our fries was cold the onion rings were really old ....I drove all the way here because my last experience was perfect food hot everything but today was not it i...

I wasn't very happy with my service as far as getting my my stuff that I had ordered the chicken was well over done it was a large one and I had ordered the original which is smaller and I can't eat a large one my husband ordered a child's meal Happy Meal I guess you call it and the only thing he got was a hamburger and a drink and a toy we got French fries large and we got a large order of onion rings we ordered just a small onion rings and I didn't even order any fries the bill came to like $16 I was very disappointed and I will never eat there again I'm sorry that this had to happen because I usually...