Pizza Hut — Restaurant in Richmond

Made an order today spent $90 didn't get my bacon cheese sticks and got the wrong pizza was told it was gonna take 20 minutes to fixed the mistake but they was only willing to fix the mistake if I gave the wrong pizza back... so I can get the pizza I ordered or the rest of my order unless I give the incorrect one back? I asked why and asserted the plan was to send this pizza to the person who actually ordered it. There was hesitation before they said no, that it was for "training purposes" I opted to keep the pizza in turn forfeiting the rest i already paid for as I feel they really had the intent of delivering this pizza to it's rightful customer to avoid remaking it. All in all this is the last time I will be ordering from pizza hut. Hometown is better anyway. This was just convenient cause I didn't have to get out. The hassle is not convenient and the new "practice" is disturbing. I won't risk receiving food that may have been delivered to another...

This pizza I just had delivered was phenomenal!!! Absolutely best pizza I’ve ever gotten at any Pizza Hut cross country.. delivery was speedy and was puzzled how it was so hot, fresh and deliciously delicious!! No complaints here though…couldn’t get to this review faster as I’m scarfing down this GOD PIE..😋 Great,friendly and professional phone connection with employee and appreciate the manager Serena for getting this quality mouth watering, succulent, PIZZZZZZZA to meeeeee!

Call me greedy but ordered another pizza today 7/31 the Hawaiian luau… and I’ll continue to order from here over and over again.. I’ll push off my diet till after the...

Food is usually good. Delivery is slow. Tracker shows out for delivery but food doesnt show up until atleast 30 mins to an hour later than the estimated delivery time on tracker even when it shows out for delivery. I could walk there in less time. One of our orders from 3 weeks ago has still not been delivered or credited. Now the claim they dont know anything about it. Whenever I call to inquire about our delivery I am usually met with someone who seems disgusted by the fact im even calling and is never of any help. Tonight's order was 34 mins later than the estimated delivery. If they weren't the only pizza place in town we would go...