Toco Tea — Restaurant in Richmond

Drinks are decent but super sweet. Prices aren't worth it. I tipped the server for being kind and patient and I hope she gets 100% of it. Look at my receipt: they charge EXTRA for NO ice. I've never been to a boba place or cafe that charges you for REMOVING ice. I'm guessing they do this because no ice = more tea, but we're supposed to be paying for the value of the full drink in the first place. So, in a way, this basically means they admit to giving you less while still charging the full cost of a drink. Does anyone enjoy paying $5 for a "big" bag of chips when it turns out most of it is air? Same deal here. We're being ripped off when we ask for less/no ice.

I definitely won't be coming back. I highly suggest going to SabaiTea (a new local shop) 3 minutes up the road from here, or any of the shops in Berkeley like U-Cha,...

Came in this afternoon, 2 customers ahead of us, 2 more behind. We ordered one Oolong milk tea half sugar, paid, and waited 25 minutes. A boy with short hair took our order, but left and made 2 personal drinks and fried snacks, then left for break. He left one girl to handle all the orders. He didn't say a word with his face in his phone like he in some kind of mood. The girl said she's newer to the job. She suspected they no longer have Oolong, and replaced our order with green. We agreed and enjoyed the drink. her service was awesome. Please keep the honesty and hard work helping customers. We appreciate this! To the boy who dipped, do better bro. There's 2 other boba shops in the immediate area who do better customer service. Please follow their lead. 5 stars for the girl, 0 for the boy, hence 2 stars...

Closest spot from DeAnza HS for coffee. I ordered Vietnamese coffee - they should update the picture on the menu because it shows a 12oz cup. The size that came out is almost half the size but is normal when there’s less ice - people might not know this and complain. For me, I like it this way as you can taste the full flavor. Very clean space but a bit run down. I wish the employee was playing music, it was so quiet… maybe because it was the weekend and school isn’t in session/less student customers. Putting one star down because the last time I went, I got a passion fruit boba and it just tasted like sugar in water with no fruit-flavor. This Vietnamese coffee though was a good turn-around/choice and...