Sunset Bakery — Restaurant in Rincón

My recent visit to Sunset Bakery was incredibly disappointing, primarily due to the abysmal service and rude staff. I had hoped for a pleasant local bakery experience, but what I received was anything but. Upon arrival, my order for a simple Cuban sandwich. Despite waiting for an unacceptably long time, not a single staff member bothered to inform me of the status of my order or that it was finally ready. I was left standing around, feeling ignored, alone in the store while they were inside kitchen making the sandwich. Until I had to proactively approach the counter to inquire about the delay. It was only then that I was brusquely told my sandwich had been ready for a while sitting on the counter. Not a single employee called my name to inform me. The lack of communication was frustrating enough, but it was compounded by the genuinely rude demeanor of the employees. There was no apology for the wait or the oversight, just an unhelpful and dismissive attitude that made me feel like an inconvenience. I strongly encourage you to visit other local bakeries in Rincon with kind and...

Not the friendliest people, but the coffee... sucks. The quesitos taste stale. My daughter, who loves cuban sandwiches, did like their cuban sandwich. I ordered an espresso, and they started to heat up the milk. When I asked what she was doing, she said my espresso. I told her that espresso doesn't get milk, and another lady behind the counter said that I should have ordered cafe negro. I told her that I didn't wanted cafe negro, that I wanted espresso. They handed me a 6 oz black coffee. It was one of the worst coffees I ever got. It was supposed to be Alto Grande, which is high-quality coffee. Maybe the place just no sabe como hacer buen café. Fui para dejar el dinero en sitios locales, pero no vuelvo. 3 estrellas para ser bueno, 1 estrella...

Terrible customer service! It seems that the young staff really dislikes customers coming in to their establishment and interrupting their free time.

Twice I've gone in and stood at the counter for five minutes, facing a teenager who could not even bare acknowledge my existence. Another staff member emerged from the back, did something behind the counter, then disappeared through a different door, also with never making eye contact.

Finally I had to ask the teenager if the store was even open. I was met with a death stare.

This was the second time in a row I left without buying anything.

I'll never make the mistake if going to this...