Tony's Family Ristorante And Pizzeria — Restaurant in Robesonia

Today unfortunately will be the last time we order from Tony's. Usually on a Friday the past month and into this month my family of 3 orders from Tony's. Obviously we enjoy the food, However the first time we experienced an unfortunate order, we ordered 3 large steak sandwiches and my Pop picks up the order and we only received 2 steak sandwiches. We called they apologized and said they would deliver but as not to upset the flow of business, we opted to go back for the 3rd sandwich. The following week, we ordered 3 lg steak sandwiches and got 1 large and 2 smalls, I call while driving home with the order and just figured I'll check to see if I was charged for 1 large and smalls, My bill was 37.00 plus change. The girl seemed snippy and had a difficult time comprehending my question, just told me yes your bill was 37 00 plus change. Now this evening, I reluctantly called. I put an emphasis on every single sandwich and told the kid on the end I'm just don't want my order messed up a third time. The next thing I know I'm talking to, I suspect the owner and he took the last of my order. 45.00 plus change. I'll be damned if my order was only the 3 side orders and 1 sandwich. The 2 large sandwiches were still at Tony's. I can swallow my pride and forgive a couple of times. But wow was I hot! I call back fairly outraged and I got the owner on the phone and he says apologetically that the sandwiches are still sitting there and I get the distinct feeling that the kid that started my order must have said something about my ordering and explaining I didn't want it screwed up again. I was told that they were short staffed. NEVER HAVE I GONE INTO TONY'S AND SEEN LESS THAN 5 USUALLY MORE. WHICH IS MY FATHER SAID THIS EVENING THERE WAS AT LEAST SIX PEOPLE WORKING BEHIND THE COUNTER WE RECEIVED A SMALL BAG OF GOODS CHIPS AND A LITER OF COKE FOR THE " MISTAKE" MY FATHER SAID IT DIDN'T SEEM REALLY GENUINE AND TO TELL YOU THE TRUTH IT CERTAINLY WASN'T GENUINE TO ME EITHER. I WASN'T ABLE TO FINISH A SENTENCE. AND TOLD SHORT STAFFED. I'M TAKING MY BUSINESS BACK TO P &J'S AND V&S IN SINKING SPRINGS. THEY OPERATE WITH A LOT LESS PEOPLE AND MY ORDERS ALWAYS CORRECT. NEITHER P&J'S or V&S staff have attitudes, they don't need to, they get it right the first...

Called in my order and the person taking my order was certainly not very friendly. Could tell by their voice they had an attitude or in a bad mood. Went to pick up my order and the girl behind the counter had an attitude. Pretty positive she was the one that took my order when I called. Got my order and get to my car to notice that I was missing a burger that I had ordered. So I go back inside to let them know that I was missing a burger. They looked inside the bag and got my order slip to make sure that I did order a burger The way I was talked to and treated made me feel as though they thought I was lying about the burger. Then the one employee said well I have to go in the back and make it I guess. He came back within a few minutes and handed me the burger and said that the burger was made and was still in the back and someone just forgot to put it in the bag. This isn't the first time I have called an order in and picked up that employees there have an attitude and make you feel unwanted. I will not be going back there ever again. For the amount of money I spend on an order I don't feel like I should have to be made to feel like I am some sort of bother with the attitude they use towards you on the phone and when you pick up. If you don't like your job then leave and find something that makes you happy instead of making your customers feel unwanted.

On a side note the owner of Tonys reached out to me today and apologized for his staff's behavior and said that he would be having a talk with his staff as he was on vacation last week when this occurred. He offered to make things right in whatever way he could. Thank you Frankie for reaching out to me. That meant alot and shows that you do care about...

We don’t eat pizza very often these days. It seems to get married to my waistline very quickly!

When I saw one of the staff at Strive Physical Therapy eating pizza it looked pretty darn good. I asked where they got it and they told me it was from Tony’s.

Since my wife was out of town for the week I decided to stop out and get a personal pizza. I can tell you as someone who’s traveled the country on business, I’ve had pizza from everywhere that is alleged to be the best in the United States, they all take a backseat to Tony’s! Yes, including Chicago which in my opinion is HIGHLY overrated.

My analysis does not come lightly, as I am rated as one of the top 10% of all food reviewers in Google maps.

I ordered a personal mushroom and sausage pizza. The crust was cooked to perfection with plenty of toppings! I only ate half of the pizza , and if it weren’t for a tremendous amount of self-discipline I could have easily finished it!

Tony’s gives you a red card with every pizza you buy, and after you’ve saved 10 cards you get a free small pizza. Seems like a pretty good deal to me.

Since my order was for takeout I’m sorry I can’t rate the service or the atmosphere in the dining room; but; if you’re in the area and looking for great pizza I highly...