Baskin-Robbins — Restaurant in Rockford Township

My niece went to Baskin Robins located at 2579 N Mulford Rd, Rockford, IL 61114 with classmates from Guilford High School. When the school kids arrived to Baskin Robins they created a long line. The employees complained about the length of the line. One employee shouted to the students that once they get their stuff they cannot sit in there. Two elderly white ladies come in after the students and the employees let them order before the student. While another employee was tapping students on the shoulder to leave without making a purchase. What is the difference between the elderly ladies money and the students? Why the ladies couldn’t wait in the line like students? Especially since none of the students gave them permission to skip. Why were the students asked to leave if they were peacefully standing in line?

The next day my niece and her classmates went to Baskin Robins again. Thinking that the employees were having a bad day. Got to the establishment and it was a sign posted that Guilford students must wait outside for service. While others nearby school kids and patrons can come in and skip these students. Even though they were technically at Baskin...

If comedy and ice cream had a baby, it would be my trip to 31 Flavors in Rockford. We rolled in craving pistachio like it was a matter of national security, and who comes to the rescue? Emme. An absolute hero in the world of kid scoops.

She didn’t just hand us ice cream, she delivered it like a Michelin-starred performance, complete with the grace of a ballerina and the speed of a NASCAR pit crew. I half expected confetti to fall from the ceiling when those pistachio cones hit our hands.

The ice cream? Creamy perfection. The service? Legendary. Emme deserves her own flavor at this point, something between “Rockford Rockstar Ripple” and “Pistachio Queen Supreme, maybe call it “6 - 7?”

If you ever find yourself in Rockford, skip the cornfields and head straight here. And when you do, ask for Emme. She turns a simple scoop into a...

Ordered 2 triple scoops and 2 bottled waters for my friend and I through ubereats (not ubereats fault). Only got half the order and when I called baskin Robin's they told me that the orders only came through as 1 triple scoop, which I knew wasn't true. Then the lady realized they made a mistake and started apologizing and I wanted the rest of my order delivered, because why should I have to waste gas and time because of their mess up? Doesnt make sense .So they give me a hard time on the phone and then they told me the manager would call me. And they did via private number so I didn't know they called. Apparently the manager doesn't value their customers because they would not make their employees deliver what I paid for so I had to get a refund.

Maybe you shouldn't hire STUPID people who cant read an order prompt!...