Our family lives in rural Augusta West Virginia. The nearest Domino's is located in Romney WV. So today my husband headed out to that location to order and pick up dinner from there. So half way there he pulls into the Food Lion on US 50 to call and place our order. He's told on the phone it will be ready in about 25 minutes. Which is about the same drive time to get to that Domino's location. He gets there and waits additional 20 minutes. He ask what's taking so long with our order? The response he's given is they are short staff and it will be another 90 minutes before we may get our food. Mean while there are other customers also there waiting for over an hour. This is truly ridiculous and seems to be a weekly thing with this location. They need to start offering a living wage along with bonus insetives To help keep worker motivated in wanting to be at that location. The Corp. Office needs to fix the ongoing problems or just shut down that location all together. Keeping it as it's currently running is damaging the...
Read moreMy girlfriend & I both had a grueling day of hard work, and neither of us was in the mood to cook us dinner when we finally got home.
So we decided to order from the Domino’s in Romney, WV… It was 30 minutes before they closed when I placed our carry out order for a large, 5 topping pizza & bread bites.
Zachary made our food & just let me say… He did an amazing job! I ordered extra of every topping, as well as extra sauce & cheese… He topped the pizza perfectly, and it was baked to perfection really.
On top of that, it was nearly their closing time when we arrived to pick up the food. We were treated with extreme kindness, absolutely top notch customer service.
Our food was piping hot & fresh even after we returned home to eat it. Certainly great experience for us, so much so that we wanted to ensure we gave them a 5-star review!
Great meal, great service, great all around pizza getting experience! Highly recommend this Domino’s Pizza if you’re in Romney, WV & crave some...
Read moreStopped into Dominos in Romney and when I fot inside to grab my order it was hotter inside then outside and it was 93 degrees outside. These poor employees are forced to work in a building with no air conditioning. Oven baking 100s of pizzas making it even hotter. There is absolutely no excuse whatsoever for a company as big as Domino's to have their employees working with no air conditioning and it had been down for a few days from what I was told. Shame on you dominos!! I'm not sure how those poor girls didn't have a heat stroke I don't even know how they were working like that. I felt ill after being in there for 5 or 10 minutes waiting for my pizza I can't imagine working in...
Read more