Breakfast is usually good at sophias. However they have a strick no substitution policy there that seems ridiculous. It has made me find another goto place for breakfast. Today 06.28.18 stopped in with my wife because we were going that way and I ordered a special. The special came with hot tea and as I ordered I said "I will have a Pepsi and my wife will have my hot tea." NOT A WORD WAS SAID BY WAITRESS....and when I got my bill I was charged $1.99 for the tea. (I am not blaming waitress for this rule, just that she never said anything) Waitress told me she could not give my wife something that I ordered!!! IAM NOT MAKING THIS UP!!! However the waitress said she did ask the manager what to do about what I said at the table about giving my tea to my wife but she never told me that it was against the rules to give my wife my tea that came with the special. (Yes the really happened) The special was a fried steak skillet and I tried it because of the tea that came with it. I would have ordered the regular Fried steak breakfast, which is usually good, if I would have known about the stricked ridiculous rule!! BTW The Fried steak skillet was dry...looked like they used 3 day old fried steak!!!! The manager did take the charge off and said that rule was the policy!!! I told her that the policies were too stricked and it drives people away...I usually go to Noras place!!! Sophias management should google "give them the...
Read moreI don't post online very often, but after sitting behind Janet, who left the 1 star review tonight, and the lady she was with, I just had to. They irritated everyone that sat around them with their negative attitudes because they complained about everything the entire time we were there. We had Kimberly as a waitress too and have had her before in the past and never have had a bad experience. Kimberly did her best to be patient with them while they were there. The two of them reminded me of two old "Karen's" that are never happy and complain about anything. We spoke with the people who sat on the other side of them and they complained about Janet and her guest's negative attitudes as well. Janet and her guest made the dining experience for everyone around them uncomfortable.
My wife and I have been coming to eat at Sophia's for over 5 years and have always had good service. Sophia's serves homemade style comfort food and have always done their best to make sure we wanted to come back. No restaurant is perfect all the time, but Sophia's and their staff have always done their best to make our meal and dining...
Read moreI have been to Sophia's restaurant in the past and was very satisfied with the service and the food. However this time I was not impressed. I ordered the hot beef mashed potatoes and carrots. I also ordered the same dinner to go. The party is was with wanted to pay for my meal but I said no. As the waitress took my order I added on to desserts. And then she makes a comment to one of the people in my party asking them "see aren't you glad you aren't paying for the entire check?" The waitress never brought the carrots with my meal because said she wrote it down wrong. However she did offer to bring me some I said no thank you. She brought everybody else's drink out first and mine last. Also she never came back to check on us to see if we needed anything more or if we wanted refills for our drinks. I was impressed with the food. It was shredded beef like lunch meat. My expectations for too high. I will say that the desserts were delicious. And that was...
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