Texas Bar & Grill — Restaurant in Round Rock

I have an allergy to black pepper, I had ordered a Turkey Sub, With tator tots, grilled chicken no seasoning (which isn't a huge deal since I'm not the one eating it) roommate finds the seasoning to be to much to handle at times because of the black peppers spiciness then I ordered the fully loaded nachos. I had asked for no lettuce or tomatoes onto just plain ground beef no salt nor black pepper, nacho cheese shredded cheese then the ground beef they had taken it back returned with the remake (Being allergic I always have to make sure otherwise) when I had checked it the ground beef was absolutely covered in black pepper. I break out & my face gets red I start to get itchy then I get nauseous & start vomiting. When I brought up the issue to the person who claimed to be the owner they started to gradually but quickly start getting upset making rude comments & disregarding my allergy & gaslighting me saying there wasn't any seasoning on it when there clearly was. They told me you shouldn't eat anywhere if I have an allergy, & that I always caused issues. This is the second time they has done this to me, but I paid for the nachos; last time it was just the fries. I showed it to them & they refused to fix it so I gave it away. Not a big deal since the fries come free depending on what you order, when I tried to bring up the concern they got even more upset grabbed my nachos & threw it in the trash along with my grilled chicken & turkey club which had no black pepper. Then proceeded to tell me to "get the eff out" then threw my beer when I tried to talk to them again. I love going there and the people are nice & the environment is very chill food isn't overpriced like at some bars the employees are even cool enough to drink with the customers given it was offered to them. But that had to be the worst experience I have ever had, they made me feel like they didn't care, & that my allergy wasn't important. I am in the world of hopefully building a legal case against the owner for the blatant lack of accomodation towards the end. I don't bother anyone, I don't talk to anyone either. I keep to myself, I sit down, ask for a Lonestar then put my earbuds in my ears; jamming & vibing with by myself only ever talking when I want another Lonestar or if I am getting food, that person is the only one I have ever had an issue with. Everybody else was really nice & patient with me. I feel bad enough already having to be so specific about my allergy which is not at all common nor in the top 10 for serious allergies. How can they treat people like that?

When I was escorted they employee told me what they say goes & to drop it, I was so upset but I didn't want to say anything I would regret because I enjoy giving my business. That is where I often went to decompress & just get lost to my music & not have to think about what may be going on in my life. To get away from my stress & relax playing pool or just the rare occasions when I would talk to a customer & laughing. Don't understand, if that person really is the owner they are in incompetent one and should never work with people that often. This person was supposedley a therapist, I already have mental disabilities & deal with a number of things; only to learn this person talked to people for a living at one point? Can imagine how that makes me feel considering I see a therapist to talk about things going on in my life. Thanks A Lot Texas Bar & Grill, once I get a case going I hope you are prepared for the consequences. You cannot treat people that way, it isn't fair to anyone with an allergy no matter the severity. Love your food, love the environment, I enjoy the people. Didn't enjoy being treated like I didn't matter when it came to my allergy. Hope you read this & try to understand I don't like causing issues for people I am always calm, polite & level headed. Please do better in the future, thank you. For those who want send hate messages please don't. In the end these are human beings & we deserve to be treated with kindness. Don't use my experience as an...

Locals place. Friendly patrons, Our first time there, and noticed the male bartender attended to the regulars before acknowledging me. Once one of the patrons yelled to him to get his attention for me, he addressed us. We planned on eating, having a couple of drinks and playing the sweepstakes. Being new to the area, we asked how the sweepstakes worked, and a brief explanation was provided. The female bartenders were very friendly. The sweepstakes were fun, lots to do.... darts, table games, lots of sweepstakes computers, pool tables. I was surprised that they allowed smoking in the bar, but being new- I didn't know the laws would...

I couldn’t say anything about the food because I wasn’t there long. I kinda stopped in just to shoot some darts while I was waiting for my food to be picked up somewhere else. But the atmosphere was awesome had nice amount of dartboards and had digital screens to keep your own score. And they were the real dartboards not plastic stuff. Which I really like. And you could also smoke inside if you’re a smoker. So that was a plus for me. They have poker tables dominoes darts free Pool couldn’t really ask for a better bar for me. I will definitely be returning soon to stay a little longer and get to enjoy what they...