KFC — Restaurant in Roxboro

Usually only have good things to say about this kfc/Taco Bell. Staff is friendly and store is well kept and quick to get food. Tonight was completely opposite! Worst experience ever. Started with a teenager behind the counter making the food. He was NOT wearing any gloves and was handleing food directly. My family and the lady in front of us both said something to our cashier about him not wearing gloves. He handled my frito burrito directly with his hands before he wrapped it. He also touched his face. They made our order wrong. Went back up there still not wearing gloves. He said he don’t have to wear gloves. After even the employees said something about the glove wearing he got very sarcastic and externally rude. He even said “ if they aren’t happy they can come back here and make it them selfs” he then walked to the manager. We got the manager up to the front and was telling him we weren’t feeling comfortable with him handleing our food with his hands. The manager didn’t even introduce himself and said the employee wasn’t wanting to have a conversation with him. And nothing else was said or done about the situation. The store inside was a complete mess, dirty tables, trash everywhere. Stacks of trays on the trash bins. Honestly I don’t think I’m going back...

This KFC needs to step it up. 80% of the time my order is wrong. I always go through the drive thru so I rarely discover the issue until I have arrived at my destination. One time I ordered mashed potatoes and instead received a bowl of gravy. They rarely have grilled chicken available causing me to change my order, leave, or wait 25+ mins to get what I want. The only reason I give them 2 stars instead of none is when the order is correct I do enjoy their food. You can't beat the price on their $5 fill up boxes. Perfect for a quick lunch.

Tip - If you choose to eat here, and go through the drive thru, make sure you park to the side and check your order before leaving the parking lot. Otherwise your family will be very disappointed when you bring an incomplete...

We were waiting patiently for our food and the manger came over and rudely told us to stop taking pictures of the staff which we were not. We waiting in the back of the restaurant and not bothering anyone. We were all extremely uncomfortable and asked for our money back. The manger refused to talk to us and then when she did she refused to give us a refund. Yelling at us the customers in front of a dining room full of customers. While the people behind the counter were laughing at us. I have never experienced such disrespect from this place and will never return and recommend other people go to a different location. Just so everyone’s knows the manger name was Lavonda that...