Copper Bottom Bar and Grill — Restaurant in Salem Lakes

My husband and I have been to this place several times and have always had a great meal and great service. Yesterday we both had a completely different experience. I ordered full slab of ribsand my husband had NY stip steak along with a couple of Long Island ice teas. When I got my ribs I could smell right away something was off. After tasting them I knew right away they had been freezer burnt or something tasted horrible. I told the waitress that they tasted funny and she said she would have to check with someone because I had already eaten one of the ribs. Of course I ate one or how would I know they were e bad. My husband ordered his steak rare and there was no pink on inside at all. By this time we were both upset and got no response from our waitress about the ribs and we're completely over this whole meal. Also my husband's first long island ( paid for all top shelf booze) was spot on and whe he got his second one it was a totally different drink. Our bill was almost $100 and we left there hungry and totally baffled about our experience. It's a shame that this place doesn't care a bout there customer service anymore. We will...

The owners was very hands on and helpful, the prices for food and drinks were reasonably and had some great tasting appetizers along with all the food, the wings had a sauce I've never had and we all loved it, I can't fault a most likely oversight and still gave 5 stars although I ordered the ribeye steak sandwich 8 oz while another in our party ordered the ribeye steak dinner 14-16 oz. It turns out the steak was very close to the sandwich size on thickness and weight and nowhere a 14-16 oz I would grill at home from a store but we carried on even though he paid about $11 more then my sandwich ribeye, we probably won't be ordering steak when we go again, there Sunday morning breakfast brunch is from 9-2 and that's our next visit soon.There's lots of glass windows to view silver lake and an outside deck, many areas to relax on the property and plenty of parking, if you haven't been here it's definitely worth the stop and my guess is it will be on your repeat list, it was over 90 degrees outside and we found it to be very comfortable inside...

Nice servers and good Angus Burgers and tater tots. What needs improvement is the indoor eating area that is attached to the outside patio. It is laking atmosphere. Just a big TV and just a couple of decor things and nothing on the walls. The lighting from the ceiling fans makes it look a bit gloomy. It's an empty area that needs some personality put into it to have a more positive atmosphere. To empty. Also this sitting area is closer to the kitchen. We had to listen to Mexican music coming from the kitchen. That shouldn't be allowed no matter what type music. I kept thinking we walked into a Mexican restaurant. That was annoying. Lovely lake view and a boat lunch and a separate building for special events. Boat docking and plenty of parking. Railroad track run very close to the restaurant area. Overall a good place but needs more personality in the main indoor...