This place sucks bad. The food sucks the prices are out of control. But what makes these store the worst is they give you nothing for ur money. Not sure of the size so I'll make them up to illustrate. If u get a cookie and cream ice cream you get 2 scoops of cookies. This place only give you 1. On top of that you get less ice cream. And this only happens here at the Salem WV store. All the Queens around give you more. I received a cotton candy blizzard from them and it had just a touch of color just above plain vanilla. There cakes are the same way to. Ordered a cotton candy cake and they put FUDGE in between the layers. Really fudge. 99% of the time I'll travel further to get my DQ but I have kids and sometimes I have to eat the bullet when I'm out and give this rotten store money. My fault yes but I can let them know they rob people every day. Other DQ said the same thing that others come to...
Read moreI just ordered a cotton candy blizzard that was literally vanilla ice cream and a few of the cotton candy crunchies. It was white in color. I order the cotton candy blizzards all the time and they are always a light pink in color because of the flavored syrup that is added. It had no flavor so I took it back in and asked the girl at the register. She said she had made it and it did have flavoring in it. I pointed out that it was white and she continued to say that they are only allowed to add a certain amount or they get in trouble. I asked for syrup to add and she was disgusted to tell me that because I had already left the store they couldn’t do that and they had to remake it. She was rude and acted like I was making some crazy request. She did remake it in the end. Also, this is the second time in a row that my husbands royal New York cheesecake blizzard had no...
Read moreI spent 35 minutes in the Drive-Thru waiting for food that was burnt and when I told him about it they roll their eyes at me and I had to wait another freaking 10 to 15 minutes for cheese curds and wouldn't even bring them back out it was still hard and we're not receive my food half of it was missing and when I told them about it they brung me some of the food to me but it still was missing food and they took in replace the one cheeseburger and we're not receive my food half of it was missing and when I told them about it they brung me some of the food to me but it still was missing food and they took in replace the one what's sandwich I what's sandwich I order with with a cheeseburger and when I called to tell him about it they act like there was nothing...
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