I ordered through the mobile app, when I went to get my food everything seemed alright besides a seemingly disgruntled elderly woman working the drive thru. Got the food and checked the bag, realized that an item was missing (I customized it and upsized as well, so it cost more than normal), when going back through the drive thru I let them know that I was missing something and was prompted to pull up to the window. Once at the window, the elderly woman asked what was missing, to which I responded the chili. The woman then rolled her eyes and replied "that's because we ran out", I let her know that we were not told this by the app or any employee while picking up the order initially. nothing was offered that was same or lesser value which felt like money just being taken out of my pocket for no reason, but no apology or anything other than annoyce for me coming back through. The woman didn't say anything and just closed the window on me. I will not be going back to this location or probably any Wendy's for that matter and have already deleted my account on...
Read moreFirst of all wait over five minutes to get waited on I made it was a lunch so I can overlook that. Didn’t even get greeted cashier just stared at us and said nothing . I went to get soda from the machine and over half of it was out. Went to use the restroom and the restroom was really disgusting. I have no idea when the last time they cleaned it it did it obviously been a while. I almost didn’t go if I didn’t have to go so bad I wouldn’t have. And I am now shitting in the bathroom and I just realized there’s absolutely no toilet paper and I already use the bathroom. What the hell am I supposed to do now? my son had to go up to the counter and ask one of the ladies if she could bring me a roll of toilet paper. not only just embarrassing for me. I was embarrassing for my son and then the lady told me she was sorry but she they hadn’t had a chance to get to the bathroom all day. The time I got out my...
Read moreThe manager was the worst kind of rude, mean, yelling at her employee in front of the whole restaurant. Just because she couldn't do some math in her head after hitting a wrong button. The manager yelled at her to figure it out. Over and over embarrassing the girl and then of course the more she yelled the less she's going to be able to think. Honestly I think the reason she just kept yelling at her is she (the manager) didn't know the answer to the math question either. I have never seen anything like it. Then she yelled to all the other employees so the whole restaurant heard that she was to NEVER work the register again. This manager should lose her job. She does not deserve to be anyone's boss. Terrible. I am so sorry for anyone that has to work under those circumstances and I was told by more than one employee that it is an every...
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