Apollo Burger

Pretty awful service. Food is good. I’m an electrician so when I don’t make lunch, I’m usually going to places near where I am. I came to this location about 4-6 months ago. I ordered just a burger and fries, and they gave me a number like usual. 20 minutes later, I started noticing people who came in after me were all getting their food, nothing for me. I went up and asked about my order, nobody knew anything about it, so they made it again. Annoying, but I wrote it off as things that just happen.

Nope.

I went in today, ordered and sat down. The exact same scenario happened again. Waited about 20 minutes, people started getting their orders who came in after me. I went up to the counter and asked about my order, and again, nothing. I ordered a fish sandwich, and noticed the filet on the counter that had been sitting there. They said that was mine, even though it didn’t look like anyone was doing anything with it for a bit.

The manager did refund me, so at least they were willing to rectify the situation, but twice in a row at the same location is unacceptable. The two guys in the booth next to me had the same deal, they ordered and were waiting for a long time. I asked them about it, and they had the same situation as me. As I was done eating, they had just gotten their orders

Both of these times were during lunch time, so I don’t know if it’s certain people making these mistakes constantly, their system, or something else. But I definitely won’t be coming back here again