Denny's

I want the General Manager and District Store Manager to read this!!! Because it is upsetting as it is disappointing!!! This establishment needs alot of improvement and retraining for their employees. To start of when we arrived last night The dining wasnt busy there were 3 other customers already eating. They didnt seat us right away. When we got seated it took the waiter 10 min to come by. Our waiter for starters was dressed sloppy (doesnt matter if your working late at night) since we were waiting so long we decided we wanted to order our drinks and food together but the waiter Steve said he couldn’t do that he first needed to get our drink order then he’ll come back and get the food order. This bothered me, but I didn’t say anything and left it at that. After another 10min he came back and took our order. I ordered Nachos with cheese. My little sister wanted to order a Hamburger thats when Steve the waiter said “ we don’t have any meat right now, our shipment hasn’t delivered. My little sister decided not to order anything and he continued taking our other orders. After a while he brought our food and the nacho orders weren’t how we ordered. I didnt say anything about it and we kept eating. A couple sat behind us when we heard Steve taking their order. We heard when the gentleman asked for a hamburger and Steve took his order he even asked if he wanted bacon. This upset us!! Because Steve told us there wasnt any meat for hamburger YET he’s taking the man’s order and he didnt tell him There wasn’t any meat!! Why would he deny us that Is it because we were women or because we were hispanic? Or because we were both!!?? Or simply because Him and the cook are a bunch of lazy workers. We didn’t say anything yet and we waited until we saw Steve bring out the burger and even went tot another table to bring the man his ketchup. I was very angry but I contained myself and I let my other sister do the talking when we asked for the manager. When Nikie the Manager came up to the register my sister told her everything that happened. To me Nickie was making excuses for her waiter she kept cutting off my sister and I felt like she wasnt addressing the issue she kept saying that we didnt have to pay that wasnt the point. The point was how we felt and especially how my little sister felt that she wanted to order a hamburger and she’s wondering why isnt she getting one and a white man is getting a hamburger!! I want this addressed so this never happens again! There needs to be some action taken and better training and better coaching.