Roosters Chicken & Ro-Jo's — Restaurant in San Angelo

The food is good, but can’t help but feel the customer isn’t considered in a lot of decisions the company has made. Drive thru intercom has been broken for a long time, so orders take a lot longer. Hours are erratic. Open times online are completely wrong and even times on the doors can be wrong since I’ve driven up plenty of times and they’ve been closed.

I really want to support local businesses, but some businesses almost feel consumer hostile.

Not much near PaulAnn so I guess I’ll still come here consistently. I just usually leave the drive thru annoyed.

UPDATE: I wrote this review waiting in the drive thru. After 30 minutes I finally got to the window to put my order in. Just a heads up. Download a podcast before you...

Their drive-thru microphone has been disabled for years. They don't really actually care about the customer or they would have fixed it by now. I waited for 30 minutes in their line, and eventually ran out of gas. The person that answered the phone whenever I tried to voice complaint was unconcerned. Perhaps this is why they've already lost one location. I literally ran out of gas trying to get an order of fries. I had to jump out of my Explorer and pull out my gas can just to get out of the line! It was faster for me to abandon their line and go across the street to Taco Bell and order some cheap garbage food. Their food is nice, but their customer service is abysmal. I would not recommend, was not worth it,...

Very very friendly counter service. Interior of the dining room very clean. Price is a little deceptive but still reasonable. Chicken had a high-pitched crunch when you been into it even though it was made about half an hour ago maybe. The baked beans are on the sweet side but still good. The jalapeno pasta is a cold pasta with a Zing of jalapeno to it. Fountain drinks are offered here instead of just can or bottle which is...