Adam's Pizzeria — Restaurant in San Antonio

SAVE YOUR MONEY DONT GO HERE. It doesnt give me the option to rate it 0 stars. Ordered take out as we stayed at a nearby hotel and there was a menu that was slid under our door. The name on the menu did not match the name on the building, which was hard to find when picking up the order. We also received another menu under our door with a different name, but again same address before we left. There is something shady about that. With that being said the address of the place is 2711 Hillcrest Dr, San Antonio, TX 78228. We ordered pizza, cheesy garlic bread and a grinder. The pizza was the wrong pizza, the grinder was burnt and the 1/2 of grinder roll for the cheesy garlic bread didn't even have melted cheese. We ordered online through Slice, so when I called the restaurant, whichever name they were operating under at that time, put us on hold for at least 10 minutes to get a manager, we hung up and called back and was put on hold for another 7 minutes, for the manager to answer and say we need to contact Slice and they have to contact the "restaurant" directly. After contacting Slice, they said they had to talk to the owner because they were the only one who could do anything about it. I received and email the next day from Slice, stating the owner will give back $3.70, which was unacceptable to us as we had to order from somewhere else because I was not going to feed my 2 year old any of that, and we ordered a cheeseburger pizza and there was pepperoni which is too spicy for him. We did take a picture of the pile of food we threw into...

We ordered our food over the phone. Was told 45 minutes for delivery. 1.5 hours later I called to check status and told it was on the way. 2 hours later delivery guy calls and doesn't know where our hotel is. Once we explain (as tourist not locals), he then calls when he arrives to meet in lobby. My husband goes down and he is not there. I try calling him 5 times and no answer. I call the store back three times and the guy answering when he heard I was complaining sat the phone on counter and left me there. I hung up and called back and the same continued to happen. The driver calls back and said he left because "a man said it wasn't his food" I said why wouldn't you wait forthe man coming down. My husband was down there an additional 15 minutes waiting on him. When I called back to tell them that my ravioli contained was mashed and all my food leaked out in brown paper bag, the girl answering the phone would not give me her name and hung up on me when I asked for it. This is the absolute worst service I have ever had with any delivery service anywhere in the...

""READ THE REVIEWS BEFORE ORDERING!!!! WE FOUND THEIR FLYER UNDER OUR DOOR BELIEVING THE HOTEL RECOMMENDED THEM TO US.* The food took 1hr 40min to get here. The pizza was cold. The spaghetti was watery. The lasagna was watery. The wings looked as if they were dipped in water. They tried to lie and say there was a wreck on the highway causing them to take so long but as we searched wrecks online nothing was even reported. They continuously cut me off Everytime I wanted an explanation as to why it was taking so long. I EVEN GOT HUNG UP ON ONE TIME. I understand things happen but they refused to return my money and said they would only make me a new pizza if it was cold. Why would I want the same horrible service twice????!!!!

March 6th Update: this company added 10$ to my bill as if I left them a tip. They were 2hrs late and my food was cold why would I tip y'all anything. I have a picture of the amount charged as well since I save all recipets for my business and noticed the additional charges. Calling Management they just yelled and denied...