Burger King — Restaurant in San Antonio

Wow...... Come through the drive thru on 7/26!2020 at roughly 11:30 to 11:45 am. I was told their fryer was down so no fried products . I use the BK app and order the 3 dollar double whopper. I pay for my order and pull around and check it since thus location is famous for mess ups and rude attitudy service. As i check my buyger i notice the coloring is a little off and proceed to break off a piece of the patty to make sure. Confirmed!!! It is not a normal whopper its an impossible burger!!!! Go back through the drive through only to get the door slammed in face not once but twice with no replacement of my order a refund. I have dealt with BK mess ups long enough now im done with them for life i don't trust any locations. I will be contacting corporate for the cashier's job. Nobody should have to put up with that when your in a customer service job lucky enough to be employed in these pandemic times. Also making me physically go to another location to retrieve a number to contact someone in charge , risking my health in public after i just donated plasma to try and help those who need life saving medicine . If no resolution I'll be putting my 2 cents in with the BBB. THIS PLACE...

This is seriously the best Burger King I've ever been to. The food is the same Burger King I grew up eating and isn't what's so great. It's the staff who work here that go above and beyond for customer service. Think of the last time the cooks came to help take customer orders when the line was long? Never happens at a fast food place, but it happened here and by the time I had finished paying for my meal the cook had already gone back and finished preparing it. I was handed my food when I was handed my receipt for paying and the best part is I wasn't surprised. This has never happened to me at any other restaurant. Only at this Burger King have I consistently been provided high quality customer service that is...

Complete and utter sh!thole,not only did it take roughly 3 minutes for someone to show up to the counter to take my order,which they got wrong, I found a 6 inch reddish hair in my sandwich after my second bite. I need to get back on the road so I don't have time to go back inside to get on somebody's ass about this so I'll leave a review. STAY AWAY! if you need to stop, try the Flying J on the opposite side, I have never had these...