My brother placed an order for carry out. I went to go pick it up and when i got home i realized they gave me the wrong pizza. I called the store to tell them what happened and the person who answered the phone was very apologetic and took our order over the phone and said he will make sure to put our order first and have them deliver it due to the inconvenience. And again apologized for the mix up. We hang up. A mintue later the store calles me back and says we have your pizzas here for you. If we deliver it its gonna be an extra charge. And i said no i called and spoke to someone about the mix up and they said they would deliver it for free. The guy asked who did i talk to i said the employees name and he said we don't have anyone by that name working here and i said okay well whoever it was they said they would bring it out to me. The guy goes on to say well the pizzas are here. I replied okay well how did you get my number since the order wasn't placed on my account? The guy replies saying my driver has the order pulled up and i called back the number and i said okay so then i did talk to someone about the situation. He goes on to say okay we'll have it out to you in like 45 mins because we have other orders. I just say okay and he hangs up. Dont try to lie and make me come back or pay extra because y'all...
Read moreI have been going to this Dominos Pizza for years. It is just a few blocks from where I reside. The pizzas are excellent 99.9% of the time. Only a couple of times over the last 10 years have I had a pizza I was not totally thrilled about. Always delicious, hot & fresh, with a nice even spread of toppings. Never overcooked. Never under-cooked. Never sloppy. I like using the website so I can see the pizza tracker and track where my pizza is in the process. Now they have a screen in the store when you walk in letting you know if your pizza is done, or where it is in line of order up. Pay online for faster service so that when you pick up you don't dillly dally and you can get it home steaming hot. The two mediums for $5.99 is the best deal. Comes with two toppings, but you can add more. We usually get three toppings, but put half of one on one side, and half of another on the other side, then one topping, such as pepperoni all over the pizza. This way it is customized to both me and my husband's taste, and we only pay for two toppings. Deliver is fast and friendly as well. They do follow the special instructions I always leave. I tip well so that is probably in their notes. BEST DOMINOS ON THE...
Read moreHad a very frustrating time trying to order a pizza from here. All i wanted was 2 large 2 topping pizzas with a fee side items. For delivery. When i called i was given the run around a was first told they did not service my location. I know for a fact they do. I clarified the address. And hoped it was just a misunderstanding. The lady on the phone asked for cross streets i told her dreamwood and nochodoches. Literally a 1/4 of a mile away. And she started arguing with me telling me to call another location. After which i called the one on thousand oaks. They agreed that the location i originally called was the right location for me. So i called a second time for this location and because i didnt feel like getting run around again i demanded to speak to the manager. When he got on the phone he had a rude tone to his voice. I was just about to end the call and order papa johns. But because i had already invested 20 minutes of my time i just finished my order but this was not profesional in the...
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