McDonald's — Restaurant in San Antonio

Check out lady , store greeter, employee stocking were all rude. As I entered tye greeter just stared, I said hello, and was then looked up and down. Oh well her problem not mine. My next interaction was with an employee taking a cart down an aisle. I wasn't paying attention at first bcus I was focused on the shelves looking for specific item...I then hear a huff, so I look around and he is just staring looking irritated. I said excuse me am I in your way so I begin to move my cart closer to me, to which he replied I'm waiting for you to be fine cus I have to go right there. So in my head im like Well, ok let me forget this item on my list and move out ur inpatient self way . Figure maybe he's just having a bad day and continue shopping. Finally felt I had most of the items in my list and I decided to go in a regular line bcus I hate doing self check out. I'm 3rd I'm line and watch the worker grab the divider as she is ready to help the next person and flings it down the conveyor belt . I honestly did a double take like did she really just do that. The gentleman in front of me had the same shocked look on his face. Still wait my turn day nothing. Its now my turn as she repeats the same fling with the stick. I kinda lughed and said hello how is your night. She mustve not been having a great night either bcus the only words she spoke while time i was there was" is that it? Um yes thank you...she tells me total i oay then she spins the bag rack waitung fit me to take am off my stuff. Iwasnted to verify i hadvthem all, so i asked us this the lady bag? She kinda rolled her eyes and nodded her head then turns to next in line says nexxxt. I walked away like what is going on here...stunned and honestly b taken back, by the way i was treated from start to finish . My family have been going to this Walmart for almost 2 years because it's usually alot cleaner, most if the time friendlier and less crowded than the other one near us. However, if this is how service is going to be I...

If I could put a zero star I would this establishment doesn’t deserve a rating at all I was there a day ago and I tried to use the mobile app so I could get curbside but the app wouldn’t let me pay and wait cause the restaurant was closed so I understood and waited at the drive thru still using my app for the coupons I order my food and used the 20 percent off coupon gave the code and the total was $9 and something so I was like alright get to the window and was told my total was $11 right then I asked her if the coupon was used cuz I told the girl at the speaker I was using my app she quickly told me no and it was too late being she already cashed it out I told her I wanted a refund and use the coupon then when I look at my receipt the new total was $14 I was shocked at how the price quickly kept changing I got upset and cancelled the whole thing the order wasn’t right the coupon wasn’t used and I was told three different total amounts so I get the refund and they only put a $10 refund I was so angry I called the store and said I was charged the $14 finally today I was refunded but the whole experience was unnecessary and the employees have no knowledge on how to do their job all they want to do is quickly get u out of the way and on the next person and with that attitude they don’t pay attention sand mess up everything I feel like I would never come to that mc Donald’s again I don’t trust them at all they may over charge me again and I am not willing to take that risk never go there if u do make sure ur being ...

If you like ordering and getting incomplete, messy items made by people who couldn't care any less, then you're in luck this place is for you!

Seriously, McDonald's usually isn't known for 5 star service, but this location takes that idea to new lows. We ordered on the kiosk so there shouldn't be any issues, because the order is in writing. We received our order with no cheese on the cheeseburgers and Big Mac. When I went to ask about it, the employees looked as if I were speaking some eastern European language- no disrespect to eastern Europe! Their resolution was to replace one burger and blamed us for customizing our order on the customizing option on the kiosk. The employees are primarily teens who pride themselves on having attitudes and try to outdo each other on rudeness. Also, it's worth mentioning, that the car parked next to had 2 young adults being very inappropriate not caring that we had 3 small children right next to them. That's not McDonald's fault, just wanted everyone to be aware of the clientele that frequents this location. Seriously, avoid this place...