Babycakes San Diego — Restaurant in San Diego

I posted this on Yelp, but I don’t see that it posted, so I’m posting here. my fiancé and I ordered a sample box for a wedding cake tasting and we got 6 flavors and purchased an additional tiramisu cupcake. we read some of the reviews beforehand and thought that since there were more good reviews than bad, they couldn't be THAT bad. we were wrong. the samples were incredibly dry, it was like they were made several days prior to us picking up. some were hard on the outside like they had been over cooked. the tiramisu cupcake we got was awful, it was dry, and crusty, and the icing was thick and had a horrible consistency. not to mention it didn't taste like tiramisu at all, not even a hint. I was emailing someone from the sales team named "Chris" from when we first ordered the box and I had asked how far in advance they bake the cakes because ours were very dry. this was his response. "Good morning Johnny, typically 24/48 hours prior to pickup. This is honestly the first time we have heard this, but we do have new bakers in the kitchen. It is possible one of the bakers missed a prep step or some ingredients. Would you like us to order a new complimentary sample pack for you? If so, we have them ready 72 hours from the order date. -Chris " I emailed back with screenshots of the very recent negative reviews stating their cakes were very dry and stating that it was hard to believe this is the first time they've heard this. On top of having awful cupcakes, they're liars too apparently. He ignored the screenshots and wished us luck. Lol not worth it, don't waste your money here. I would not recommend getting...

This place is incredibly unapologetic with poor communication. I sent over inspiration photos for my birthday cake and agreed to an amethyst color cake with some simple decorations and got a green, unattractive cake. My friend is going to try to salvage the design but this place doesn’t deserve its current ratings. Poor communication and didn’t even try to make it right. Despite their response below, their email was NOT clear and they did not state “No Design”. An invoice is generally a basic description of something, no details, and isn’t a communication tool. Call your customers and make sure they understand. It’s sheer laziness and clearly they don’t care about their customer experience. Get your birthday cakes somewhere else or risk getting a totally random cake design.

Update: We added flowers to the cake to make it presentable and then cut it and it was like a hard butter cream that was a bit to sweet, the cake itself was just okay (could have bought at a store), and the raspberry “layer” I requested inside was barely there/a joke and you can see what I mean from the picture. The shop has never apologized/continues to blame the customer. 😂 It’s laughable at this point because it was just such a...

An interesting dessert place that has a bar attached!! Stopped by the day after a fantastic experience at Extraordinary Desserts, when someone told us Babycakes was it's competitor slash equal. That should explain a missing star! :) Babycakes is a cute, family-style, colorful joint with corny quotes on plaques on the wall. The ambience is cool and kitsch. The service is cheerful. Friendly! Between two of us, we sampled a blueberry scone, a tiramisu cupcake and peach-peppermint Italian soda. The bill sure surprised us, very reasonable fare. The cupcake surprised me in its presentation, very gourmet. Wrapper peeled out, set in a plate with pretty chocolate artistry. The consistency and layering was beautiful, like some serious study had happened.. of the coming together of tiramisu and a cupcake. We walked out with another soda.. a coconut-peppermint, which explains the success on that front. But, but, but.. the wow factor! The explosion of a perfect tiramisu hitting the palate didn't happen. Nor did the scone. It was great, but not wow =...