Dức Phương Tofu — Restaurant in San Jose

This shop is extremely rude, and unreasonable. I came to the shop for the first time. While looking around, I accidentally dropped one of the displayed item, so I picked it up. Then one of the receiptionist asked me (with an unlikable tone) to bring it to their counter, while I was there I said sorry to her. Then after choosing some items, at checkout, another employee/owner asked specifically for my nationality (?), then scolded me again for dropping their item, I suggested that I am happy to pay (even for an unwanted item, bad service over an mere accident). She refused but continued to raise her voice. About the food, nothing special but rather average. Cash only business too. In short, not coming back here...

Rude behavior. They don’t allow us to pay with a card unless the total was over $20, so I bought extra things to hit the minimum. After paying, I had a question about the prices of the stuff I bought so I could come back with exact cash next time I want to buy again. I was met with a condescending attitude from the lady at the counter, who insisted she put the receipt in my bag when she didn’t. All she put was the copy of the total price, without the items listed. Then her coworker commented and acted like there was too much “yapping” going on. It’s disappointing as a Vietnamese person trying to support Vietnamese businesses that acts like customers can’t ask for the price of...

On Sunday, September 14, 2025, at approximately 5:45 PM, I visited Đức Phương Tofu with the intention of purchasing the last remaining "bánh tét." I proceeded to the checkout line and waited for my turn.

When I reached the counter and presented the item for payment, the cashier informed me it was "not for sale," then took it from me to keep for herself. This is an unacceptable and deeply unprofessional business practice.

As a result of this incident, I will no longer be patronizing your establishment. There are other reputable businesses in the area that value their customers and demonstrate...