Subway — Restaurant in San Mateo

This Subway is a complete joke. Hours say they close at 10 p.m., but I came at 9:30 TWO days in a row and they flat out refused to serve me because they’d already “cleaned up.” If you stop serving at 9:30, then change your hours… don’t waste people’s time.

On top of that, the staff here can barely communicate in English, especially the female worker, which makes ordering a nightmare. They even admitted the store closes at 10, but still choose to shut down early. Lazy, unprofessional, and misleading.

If you actually want food when you show up, avoid this location...

I'll never come to this Subway store again.

I've been here four times. The staff are nice, except for the heavyset, bearded Indian guy. He listens half-heartedly when you say what ingredients you want, and puts on the sub the wrong ones. He once ruined the sub by adding vinegar when I said "mustard please".

The manager is very friendly though.

There are at least 3 Subway stores within minutes' drive from this one. Do yourself a favor and treat yourself...

I swear the slowest subway I've been to, the guy is way to slow. Spent my whole lunch for work here just for a sandwich that had TUNA JALAPENOS AND PICKLES. LITERALLY THAT'S ALL I ASKED FOR AND WAS HERE FOR 20 MINS! It was just me and 2 co workers easy sandwiches. THEY NEED A FASTER GUY! The girl is good she's fast but the guy AWFUL.. Sorry for being rude but damn. And turns out he's the owner. He should...