sweetgreen — Restaurant in San Mateo

I ordered online for pickup, two salads.

First; The app does not tell you how long it will take until after you place order, but they do tell you that your cannot cancel your order after it is placed. So, it can't take all that long on a Sunday night at approx 6:45, right? Well, the app gave me a pickup time of approx 75 minutes.

I did try and call. But this place cannot be contacted. A VRU comes on with instructions/information, and will transfer you to tech support for help with the app, but no local store contact available.

So, I decide to head down figuring the app really does not have real-time info on store activity. I get there about 20-25 minutes before, and my order was not ready. But I notice the store is not really busy, it has a steady flow of 2 to 3 customers but that's it. Meaning that online orders are not inserted in line (such as at Starbucks) but being handled separately when not servicing a walk-in. I also notice no one is much happy working here on a Sunday night (I think there were three at most working, though a fourth would show up - maybe it was rotating break, but in any case it was not like there was a walk-in rush).

My order did show, though they have no call out or notification (it will show up on phone awhile later) I missed it for a couple minutes.

Second; When I got home and open our salads I had two thoughts: how cheap, and how disgusting.

There is hardly much if you ordered a protein such as chicken. It is chucked full of lettuce (cheap), any about a 1/4 cup of chicken if that.

And the avocado (see pictures), no doubt the most expensive part of both salads, were disgusting. And it is not like the avocado was rotten inside, it was readily apparent, meaning the employee had no problems serving us garbage.

I had already registered a complaint online about having to place a non-cancellable order before I knew the pickup time and figured when responded to I would show them pics of the salad too. But several days have gone with no response to my complaint so obviously the ownership cares about as much as the employee who put rotten avocado...

I've heard from vegetarian that this is good food so after a long biking/onewheel session with my friend who is somewhat picky about food I decided to take him here. I'm actually quite surprised that there is actually meat (such as salmon and chicken) in the menu. I however decided to go all vegetarian on this particular meal by ordering the Harvest Bowl because I want to see whether it's actually good. Honestly it's alright but not good enough to say it's good food. It's edible and possibly healthy as an occasional thing if you mostly eat meat. The Harvest Bowl has so much kale which makes it hard to digest but oh well. The wild rice and the almonds are helpful to make the food taste less than a salad but because of the kale it still tastes like a hard to chew salad. Overall, not my thing and it's probably popular among certain demographics who are over represented in the Bay Area. It's however a good place to eat if you do have to eat with people who are picky about food (not in taste but just what they can eat). I do like the place however as it not only is welcoming but also it has plugs under almost all the seating so I'm super happy that I can charge my onewheel...

I’ve been a regular at Sweetgreen for a while now, and I can’t recommend their salads enough. Every time I go, I get a custom salad with Greek Goddess Ranch, chicken, and salmon, and it never disappoints.

The ingredients are always incredibly fresh, and you can really taste the difference. The greens are crisp, the chicken is perfectly cooked, and the salmon is tender and flavorful. The Greek Goddess Ranch dressing is the perfect complement, adding just the right amount of zest without overwhelming the natural flavors of the salad.

What I love most about Sweetgreen is their commitment to quality. They source their produce locally, which makes a huge difference in taste. Plus, the portion sizes are generous, so you definitely get your money’s worth.

The staff is always friendly and efficient, making the whole experience even better. Whether I’m grabbing a quick lunch or sitting down for a relaxed meal, the atmosphere is always welcoming and clean.

If you’re looking for a place that serves up fresh, delicious, and healthy salads, Sweetgreen is the spot. Their custom salads, especially with the Greek Goddess Ranch, chicken, and salmon,...