Starbucks — Restaurant in San Ramon

Never go to Starbucks in Bishop Ranch if you want a blended frozen drink. Don't know if it's because she was a new worker or just incompetent, but i ordered a Frozen Pineapple Passionfruit Lemonade and what I got was so disappointing. I ordered in person and waited for my drink in store. I watched my drink get made and get left in the blender. The worker decided to make other drinks forgetting the blender. Finally went back to pour my drink and then. Instead of turning around to call my name or place it on the counter, she placed my drink on the work station and then started finishing other drinks. Tried to get her attention but I guess she was in her own world. By the time she called my name for my drink it had already melted and separated. When I asked about it a worker said "yes it separates over time." Which then I replied "why is it separated when I just got it?" They replied "well what do you want me to do about it? I can remake it." I just walked away. A waste of my...

I’m a regular here and my drinks are usually made pretty well. However, I went in today and they had put a new worker who was barely trained on drinks alone to which I had to tell her how to make my matcha and what instruments to use from how I’ve seen them make it. Mind you I have never and do not work at Starbucks. I will not be returning to a place who treats their coworkers like this and couldn’t give her the decency to fully train her or schedule another person with her. If there is a shortage in workers then just close this location and transfer the workers to another location that can actually utilize and train them! I’m a regular work environment new workers are always supervised and not left alone to...

Today I ordered 2 mobile order drinks, one of which got stolen (a barista told me). Because my pick up order was stolen I asked for them to remake it, to which they gave me an inconclusive answer as to whether they would or not, and treated me like an inconvenience. I was made to wait while they made 6 more drinks and 15-20 minutes for my pick up order because they ignored me and wouldn’t remake my drink. They gave me a drink vaguely similar to mine (same cold foam, nothing else) with burnt espresso and the wrong milk after ignoring me for 20 minutes while there was no rush there were 2 baristas and 3...