Hương Vietnamese Restaurant — Restaurant in Santa Ana

So I went here before and thought their bun mam was good but service was kind of lacking. I decided to take my kids here so they could try the bun mam but man have they changed. The service was even worst than before. There were like 4 server and 5 tables yet service was so slow the table next to us complained and they got them their food. The lau mam I ordered came out and was not hot so it took almost 30 mins to get hot enough to cook the food in order for us to eat. We were so hungry we just filled up on the noodles. Our server seems a bit slow, I'm not sure what language he understood but I spoke fluent Vietnamese and English but he didn't seem to understand me when I asked him questions or when I ordered food. He seemed lost. Usually lau mam or bun mam comes with a plate full of mix herbs and mints but not this place. They gave us cabbage. I've never ever eaten at any restaurant that serve lau mam and get cabbage instead of veggies but when I asked our server about the veggies he said we serve ours with cabbage. Since when since I was just there a couple of months ago and they had mixed veggies with mints. Once we were ready to pay I asked for to go containers for my basically barely eaten food and he gave me one container. While he was at our table to have us make a payment I asked for another container but he just walked away and went to talk to the other servers who were doing absolutely nothing. Oh, and while we were eating you can hear the kitchen staff yelling and nagging at the other staff. It was a horrid experience and they deserve a -10 stars but we can't do that. NEVER EVER AGAIN!!!!! The good taste horrid, the service was horrid, the employees are horrid. Yeah, DO NOT go there unless you want horrible food and...

It's the Vietnamese Gang that I Bang With

"do nhau" = Beer Grub or Drinking Food. If you've hung out with anyone Vietnamese or love Vietnamese culture, you'll know what I'm talking about. Late night eats with all sorts of unique seafood and foodie oddities that will test all your senses. Everything from crunchy, slimy, tasty, sour, and salty foods will be on the menu, it's ingrained in the social culture. Eat, drink, get fat. Listen to horrible karaoke.

Unfortunately I wasn't getting drunk when I went here, therefore the food was all on the salty side. It was mid day so I didn't have to hear bad karaoke with video scenes of flowers, mountain scenery, and random couples walking thru the park. Typically Vietnamese food has amazing balance, so if there's something salty there will be something else in the dish that will be acidic or sweet to bring it back down. Every dish here though didn't have that balance. So the saltiness came on strong like an inmate who just got out of jail. Whew! Keep your distance buddy! Luckily I love free stuff, I live for it, if you check-in on Yelp you get a free passion fruit tea, that really helped...

Do not come to this awful brawling restaurant where the team lead would resort to a screaming match with his customers. It was 01/30/2021 around noon and started when the bleach white-blond hair waitress rolled her eyes and repeatedly ignored requests from a customer sitting next to my table for a spoon for his soup. Yes, his soup was served without a spoon, and I did not get one for mine either. He patiently waited and asked for a spoon multiple times. The bleach white-blonde waitress kept ignoring him and acted as if he was bothering her. That customer went into the kitchen to complain, and they kicked the whole family out. We have dined here for over seven years since moving to Southern Cali, but we will not return. And none of my friends and family will ever come back to this awful restaurant. The service has been getting worse with the waitresses behaving as if they do not work there. Anh Hoai Tam, your staff, especially the bleach white blonde waitress, is driving your restaurant...