Carl’s Jr. — Restaurant in Santa Maria

This has to be the absolute worst Carl’s Jr I’ve ever. When you come to the drive through, they don’t say hello, you have to say hello? Then they say, what do you want to order? Then after every item, what else do you want? They sound so miserable, as if someone is forcing them to work there. Terrible attitudes, terribly dirty inside, no one cares about the business, customers or their lives when you think about. If you hate your job so much, get another job! A better job, actually no, don’t you’d probably make that place unbearable for customers too. These employees are obviously the rejects that no one else will take, cuz they are sooooo bad at their job. I’ve worked at multiple fast food joints, it’s not that hard. Just close this place down already, it’s an ugly shadow of what Carls Jr used to be. Now they no longer carry zucchini?! That’s the one thing I came there for, literally one of the best things about Carls Jr and they got rid of it. I asked for our burgers to come right off the broiler instead of coming from the warmer and they looked at me like I was asking them to actually care about their job. There was no one in there and no one in line for the drive through so why couldn’t they just do it? Because the are lazy and they are being lead by a manager or owner who can give two craps about their customers and probably their employees too. My mother in law used to work at all the locations in town, and it was good back then! Now it’s sadly garbage, hot garbage fed to you by high school drop outs and disloyal morons who probably couldn’t tell you what the broiler is, and they work there! If you really want some, there is one in SLO, they are always nice, clean and attentive. Seriously, just close this place already. Oh, and the food?? Hamburgers falling apart due to too much condiments, cold, fries cold, soda needs to be replaced with new syrup containers, bathrooms need to be cleaned, floors need to be swept and mopped, trash taken out. They were literally sitting there and the whole place is a mess....

I went there while driving to take a family member to their surgery check in. I stopped by. I ordered my food inside 35 minutes before diner closed. I noticed they didn't ask for here or to go? When I recieved my food I noticed it was bagged. I asked for a plate so I could eat inside. The manager stated... we are going to close the Diner so no. So, I ate at the table without a plate. I then saw a party of 10 people walk up to the door, the Hispanic manager held/shut the door telling them they need to go through the drive through.

They all appeared younger. They got in their car and left.

The Hispanic manager then locked the door. It was 20 minutes before closing the Diner.... I asked the cashier if he was the manager on site, she claimed yes he is the only one.

I then ordered another set of food items. Reason being, I will be filing a double complaint with corporate.

That manager in 20 seconds of his time lost all me and my families business.

He also in 5 seconds with the large crowd lost easily a few hundred dollars worth of business from the crowd. This manager needs to instantly be terminated.

This happened Sept 29th. If the franchise owner would like to reach out to me, I would be more than happy to lend a hand on...

Slow. Very very very slooooow. I got the impression that they would rather be doing anything else. At first I thought they were understaffed. My son and I noticed people texting as they were going by the window and chatting. Just really no kind of Hustle. Like they had all day to get your orders out. The weirdest thing I've encountered. It was like they were stoned. I wish I was joking serious as a heart attack weirdest thing ever. Not rude just indifferent to what their task was supposed to be you know serving the people at the window the drive-thru, weird. Oh yeah I spent $55 I had to tell her to put my drinks in a carrier and all my food three big sandwiches three large orders of fries all smashed into one bag that you couldn't close because it was so full. I got home the burgers were screwed up because they were smashed in there. I guess I will only go to the one on Broadway. I do love Carl's jr. When I do go get take out I won't go to the one near Hobby Lobby. Really weird Staffing. Corporate you need to look in...