Red Lobster — Restaurant in Santa Maria

9/18/25: Following an eight month break from this place, I decided to dine here when returning to L.A. from the Bay Area. The server, Roslynd, was great. She was very well mannered and always paid attention to everything in her section. I was very nervous about dining here again following the eperience last January. I noticed a completely different atmosphere at this location from the prior time. It's great to know this place has improved.

01/03/25: I really hate having to compile an update to a good review. I was here again last Friday at approximately 2:00 pm. I was returning to Los Angeles from San Francisco. When I arrived, the restaurant was not busy. There were three occupied tables in the section I was seated with one table leaving as I was being seated. It took nearly ten minutes for the server to get to my table. At that time, the second table left, leaving one other table.

Throughout the dining, the service was terribly slow considering there were only two occupied tables in the entire restaurant (including my table).

Following some very slow service and being the only customer for the last ten minutes, it took forever for the server to bring me the check. The server was standing approximately ten feet away talking with another employee; I believe the host. They were complaining about their issues with work, etc. What gets to me is they were standing in front of my table a few feet away and the server failed to stop talking and bring me the check.

I finally had enough of listening to them talking after ten minutes and bluntly/loudly told her to bring me the check. It is so disgusting how horrible service is today.

PRIOR REVIEW I don't recall my server's name. She provided excellent service. I was here late in the evening a few weeks ago when returning to L.A. from S.F. I had a long day dealing with two cases in the Bay Area and driving back to L.A. The food was good and service was excellent. I had the two grilled shrimp with mashed potatoes and a side of asparagus. I guess this will be the Red Lobster I go to when...

I took my husband for his bday. The waiter messed up our order, we ordered 2 filet mignon and lobster dinners. Only received 1, waiter assumed my husband only wanted the Alicante why idk when waiter repeated our order to us. Approx 20 min later 2nd plate arrives not filet mignon but t bone instead. (I waited for his plate to come before I began to eat.) My steak was raw, rice pilaf over cooked and dry and crunchy. Waiter took my plate to cook meat longer. (20 min for my plate to come back) the bisquets were dark brown and fall hard. Those came after we got a classic margaritas that were not blended, on the rocks instead. Waiter assumed that's what we wanted. Being there 2hours , we did not eat together everything was not the red lobster standard. I complained to mgr(s) one said she would replace our meals. Then after speaking and being tossed to the other mgrs the general Mgr Eileen Le Ue I think is correct spelling yelled over the phone at me and cussing. I went to restaurant 4 different times then Eileen says that she was told that I given the host a bad time and said to leave or she will call the cops on me and my friend who witnessed the past 7 days of having every Mgr day they will make it right. General manager at Santa maria location needs to learn correct communication skills. She was extremely rude. Never in my 59 years been treated this way. I to used to work in the restaurant business it had blown me away on how she treated a customer that went to that location numerous times. She needs NOT to be in that field. Unbelievable I'm still at awe of how the restraunt treated a customer after especially paying over $165 for two uncooked plates not served same time. And the lobster was so chewy and fishy...

My husband,daughter and myself visited Red Lobster on 6/12/2020. We were seated by the hostess, told are waitress would be with us shortly. After about 5 minutes I heard a woman say I'll be right with you I looked up she had her mask under her mouth. We should of just left but we stayed,she than came over said her name was Tyra and took are food and drink order. She still had her mask under her mouth. She than brought us are drinks again mouth under her mask. She than gave her other customers their food with mask under her mouth,I was about to say something when another employee told the manager why isn't she wearing her mask. Than the manager told her to put the mask on after that she brought us are appetizer.I than ask her could we please get some bread she said it was in the oven but we noticed everyone but us had bread. I'm talking about people that came in after us. Than are food came out still no bread and I asked her again because 3 other tables that came in after us had bread. She said it was still in the oven and I called her out on it and told her everyone after we came in had bread,she just left the table. We were done eating, I was so lucky that Luis paid attention to me and gave me a Togo box and was so sweet to offer me some extra sauce for my coconut shrimp to take home with me. Thats when she came out with the bread put it on are table didn't say a word not sorry or nothing I told her we are done eating why the bread now. Luis and the food is the only reason I didn't give this review a 1 star. With this virus going around it was the first time I had been out to sit and eat at a restaurant I will not be back and I also contacted Red...