Alright. On Tuesday 01/02/2024 went to this subway location around 8:55pm. Beforehand, I went to the Sauk Rapids location at 8:45, however they were closed. So I decided to go to the Sartell location. I saw 2 cars in line at the drive thru, so I decided to place my order at the kiosk outside. Well, when I got to the window, the girl working was in a funk.. she didn’t say anything rude.. however, after she took my money, she placed the change in my hands roughly and then SLAMMED the window! Lol why did she do that??? Maybe she’s having a bad day.. or maybe she wanted to go home.. who knows.. but come on lol. And it couldn’t have been anything I said to her, because I’m never disrespectful to workers at any company. The only conversation we had was- her:”that’ll be $$” me:“here you go” Then I’m watching her make the sandwiches and she’s SLAMMING the food onto them.. and SLAMS the toaster oven. She looked up at someone (or maybe nobody was there) but looked like she was complaining about something. She had a stank look on her face as well. In all honestly, I felt like recording, but decided not to. It could be a one time thing with her, but according to the most recent review on here, looks like she may be one to have poor customer service. But it was quite the show she put on. Very unprofessional. When she gave me the sandwiches I said “thank you🙂” and she didn’t say anything. Saaaad. If anyone is to read this recently, the worker had black hair and had on a shirt that said “the beast” on the back… lol she was acting like a lil beast making my sandwiches. And girl if ur reading this, my word of advice is next time ur flustered over something, take a deep breathe and don’t take it out on my sandwiches❤️
Oh and previous reviews about a very friendly man working at this location are 10000% accurate. I’m sure we are all thinking of the same guy. He’s...
Read moreMy significant other and I love to go to subway for a cheap date and just to have a little us time, lately we've been less then impressed with many of the st.cloud locations for various reasons, so when we stopped here we were hoping that something could finally change that for us, and we could once again be happy with our food. We got there right when they opened, which we did feel a little bad about because I personally felt like we were rushing them (sorry to the staff if you're reading this! We definitely didn't mean to rush you!), but not only was the staff especially the man who made our sandwiches absolutely amazing and fun to banter with in the early morning, but the food was by far the best food we have EVER had from a subway. We were insanely impressed with the service but especially the food, in my life I've never had a sub that was as good as it was from this location, and I know I personally probably came off as a Karen for venting my frustration with some of the other locations in town(which I apologize for to the staff), but they deserve every 5 star. I wish I could give them more than 5 stars in all honesty. The location was spotlessly clean, the food was beyond amazingly fresh, taste was to die for, and the staff was some of the most pleasant people I've ever had the pleasure of meeting. It's more than worth...
Read moreThis Subway location should really consider who they continue to employ based on 3 experiences I have had and based on other reviews about this same employee. There is an older woman, with grey hair who works there and provides very poor service and does not have any sense of politeness, let alone customer service. I have been twice before and on those visits she has been very crass and rude. On my most recent stop, she was both rude and simply unwilling to make a decent sandwich. I usually don’t ask for more of anything when I go to restaurants due to conflict avoidance, but when I tell you I asked for spinach and she gave me 4 pieces of spinach… same with peppers. Before she was done I politely asked if I could have a few more peppers and she said, “I guess if you have to.” I ate my sandwich at home and truthfully feel like I shouldn’t have had to pay for the entire sandwich because there was barely anything on it. I’ve never left a Google review but after this many poor experiences I really do not recommend this location, and if I go back again I will turn around if she is at the counter...
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