Showed up while I had a 10 minute wait before my spouse was to show up to go grocery shopping together. Despite reassurances that "we will be right with you" and no one in the lobby, the staff never got around to taking my order even after my spouse had arrived and we waited together. Overpriced coffee is not worth a 15+ minute wait to even order it.
Dear owner: I failed to mention nothing, you being unable to manage being short an employee is part of managing a business. I had plenty of patience and understanding during my wait as well as with my honest review. Also note that seeing such kind of replies that the owner leaves on these reviews should give ample warning ahead of time to those looking for a coffee place to spend their...
   Read moreYesterday was my last purchase at the emporium. I ordered a honeydew bubble tea last week and it was clear they didn't clean the blender prior to use. I ended up throwing the whole thing away. It happened a second time that same week, so I assumed we were just having trouble/had new hires. Nope, I went yesterday for a white chocolate mocha and was served a cup of steamed, foamed soy milk. I returned to have it corrected and let the girl know it didn't taste like white chocolate at all. She added coffee and sent me on my way. I returned a 3rd time to have it fixed, but at that point, I had to trash my third unfinished drink. It's becoming a waste of money more than it already was. At least I got to enjoy my drink after...
   Read moreEmporium is getting expensive now days. Ordered 24 Oz Dr. Smoothie with Bubbles for my daughter, which cost $13.50 for a drink. If they had made the drink right, that's fine with me. But the girl who made the drink forgot to put the bubbles in it. My daughter didn't realized that until we arrived home. She's quite disappointed. When we called, the only thing they could offer us was to bring the drink back so they could add bubble back to the drink. Why should I drive 15 minutes just to add missing bubbles to a drink for the mistake they made ? Mainstreet Emporium, I will take my...
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