KFC — Restaurant in Scottsburg

The last 2 times I've been there and it was not the best service nor was my order correct. Both times I had placed my order using KFC's online ordering and was given a time for order pick up. Upon arrival to drive through, at which point I was 10 minutes late due to the line back up and no designated parking spot reserved for online order pick up). I gave my name and number to the service agent who was manning the drive through order and was told that it would be a further 10 minutes. I was directed to pull forward to wait. After 20 minutes I attempted to get service attention but was unsuccessful. After 35 minutes I got out of my car and went to the drive up window which didn't set well with the customer who was next in line. When I asked about my order, I was told that they thought that I had left the premises. I was then told that I had another 20 minute wait. 30 minutes later a server brought my bagged order and told me that she was sorry for the delay. I neglected to double check the order accuracy and of course discovered upon arriving home that it was short 4 biscuits, one family side, and 4 pieces of chicken....

This was my worst experience in my life at KFC in Scottsburg Indiana we went in after Kentucky Kingdom to relax and eat and nice chicken meal that's the bar was gross disgusting food was old I did order a chicken liver dinner the livers were not fresh my green beans were tasted old and I could not eat the coleslaw my other members that were with me tried to order their mail came to $36 and something the person had $100 bill but they could not cash $100 bill for them to eat on a Saturday night and we were buying $40 worth of food at the time so they told us we could not have anything to eat we had to go elsewhere to find a place to eat cuz he would not cash or hundred dollar bill so my husband told him what he thought walked out the door went down the road in Scottsburg in Ada that are bees while I hate my chicken liver dinner that wasn't as good as what it should have been it was old nothing fresh everything needs to be replaced with people like that or hire new people and know how to cook please your customers I would suggest nobody go to that KFC in...

apparently this location has randomly decided to close whenever they want now. the online hours have not been changed to this new “time”, it actually says it was updated less than a week ago to the closing time of 10pm. i find it convenient that all of the lights are on and the drive thru speaker is still on to tell customers that they closed at 8, 45 minutes after. There also is nothing posted on the building to state that they are closed, just a worker behind the speaking tell people they’re closed. usually when business are closed there isn’t anyone behind the speaker, everything is just turned off.

Not sure why all the employees in Scott county decide to just not do their jobs and close whenever they decide they don’t wanna do it any more. I am sick and tired of going to these business well before their posted closing times and them “no longer being open” at 8 on a friday night....